Patronising or what!?

That would so anger me - whether I were daughter or Mum.

A couple of years back I came out of the greengrocers, went to cross the road to my car parked on the opposite side - just as I was about to cross my phone beeped and I was waiting for an important message - I must have hesitated for a gazillionth of a second while my mind processed whether I should step back and read message or wait until I got in the car. Decided I would cross and was just about to when a nice young man came along, took my arm and said he would help me across the road.

My reply was to just get on and do it!

Receptionists, and in fact everyone come to that, should, as part of their work training, be taught to assume that an elderly person is completely compos mentis, unless there is evidence to the contrary.
It would save a lot of irritation.

Anyway Luckygirl3 apart from that, the comments to your daughter was completely unnecessary, as I’m sure she was well aware ( as any daughter would be) that she could help you if necessary !

You may be right chestnut some older people don’t have a clue about technology and maybe they do mean well, but at least wait and see if they need help before offering it.
My 100 year old cousin was doing video editing and learning Spanish online up to a couple of years ago and only stopped now because her eyes give her trouble.
It’s good to help but it’s not good to presume a person needs that help

I agree Chestnut. I really dread to think how I spoke to older people in my 20s. I could be very uppity. Probably still am.

I know it's annoying but we have to remember they mean well and are probably just trying to help. Some older people don't have a clue with tech so maybe they've just had to assist someone like that.

Honestly, I can't remember how I spoke to older people when I was younger, but we didn't have phones and tablets back then so we didn't need to help anyone with that, only maybe filling in forms.

Sorry, bit muddled in the first sentences! I’m sure you all can work out I was with my mother 😂🤣😂

That’s utterly and completely outrageous!

It happened once when I took my mother to register in a private hospital with my dear mother, same, a clinic appointment, the receptionist said exactly the same, directed at me.

My rather outspoken mother, looked the receptionist right in the eye and said, very loudly, “I am here you know, you can speak to me and I am perfectly capable of filling in this form myself, however I won’t as I have severe arthritis in my hands!”

I couldn’t help but smile!

I try to remind myself that people are trying, though misguidedly, to be helpful as I need to control my blood pressure. I didn’t quite succeed when I was called a little old lady to my face!!!

A shop failed to delivered my order three times.
On my last visit ;
the assistant spoke very loudly and said ,SHALL I WRITE IT DOWN FOR YOU ?
To which,I replied ,no thank you ,but make sure that your company understand basic English and a very simple request .