Wayfair

I bought a coffee table from Wayfair It’s damaged so they agree to me sending it back and arranged for collection.
Now they want me to print off a label
I don’t have a printer and told them soThey aren’t interested in that They just keep asking me to print out the label. I can’t forward it to anyone who has a printer either The email goes minus the page with the barcode label on
They are just so unhelpful Their customer service is crap
I’m waiting now for them to tell me to take it to DHL collection point
I’m elderly
I don’t have transport
The nearest dhl is over a mile away
It’s a bloody coffee table. Not a pair of curtains

Reading this back I sound like a real grumpy old lady… but they’re just do unhelpful