Online shopping - one delivery then no more to my address they say !

Ps eternally the optimist I put my house up for sale on Monday

Cheers calendargirl my rant is over I've slept and I'm ready to carry on laughing. Getting ready to clap at window soon for our Amazing people who are actually helping us all. Cometh the man cometh the hour bit profound but hey

May7

... but I was expressing my absolute shock at the way they were insulting the supermarket staff who are working so very hard to help them.

I am quite horrified at the attitude of those who think that a business should be able to ramp up their provision tenfold for people who have never bothered to use this in the past. As it is they are doing their damnedest and getting little thanks. It is frightening but the problem is a virus, not the people running our supermarkets.

I had a delivery booked for over 3 weeks with Ocado, it arrived and because I tend to do a big shop for bulky items once a month, it was great. Now, no slots, tried Sainsburys and a message read I wasn't on the list of the most vulnerable. I am currently fighting both my GP and the soon to be ex-husband's solicitor with regard to masses of my medical record being missing, no wonder I'm not on their list.

Was a sick woman, married an ambitious man, was then a sick housewife whose husband earnt too much to get benefits and used excess meds given to me to self-medicate over the years and now it's all being used against me. (1) I'm on their new meds and think they're dangerous and (2) they need to look at his medical record and they'd see that he didn't go to the GP very often either and that was because he was using my excess meds also...groan.

On a different tack - thank God we have a car.
Husband went to our huge Tesco yesterday at 7.30 am and it was nearly empty. He was able to get our usual weekly shop of fresh fruit, veg etc.
As well as bread and some pasta. and a couple of bottles of wine. And a few medicaments. (Not paracetamol).
He was home just after 8.

I've had a delivery pass with Sainsbury's for 4 years as I don't have a car and transport is not good in my area. Last week they classed me as priority and I got a delivery slot but today, as I'm not on the government list of vulnerable people, I am now not classed as priority. I do understand and wouldn't want to take priority over someone else in more need but I do think they should refund the delivery pass fee.

My rant earlier was not suggesting that older people or those who are particularly vulnerable were not finding ordering food difficult, but I was expressing my absolute shock at the way they were insulting the supermarket staff who are working so very hard to help them. The point is this is a global pandemic the like of which we have never seen before and we all have to be prepared to be flexible and patient.

Check out local shops. Look on Facebook. Some of ours have started doing home deliveries as a way of surviving.

I think it’s all very well to say eke out what you have but having only shopped normally pre lockdown I don’t have a months worth of groceries in the house . I have an order coming in 2 weeks and after that who knows .... we’re being mindful of what we eat and not wasteful but if no slots open up prior to my delivery I’m going to have to beef up my order substantially .

It isn't Morrison's fault - the supermarkets used to have 8% of their trade from online orders - it is now 98%. They are overwhelmed with online orders, their slots are filling up as soon as they are available.

I am disgusted with Morrisons, we are 2 miles from the shop, (not too far for us to go there), but it's too far to deliver to us!!

I bought a delivery pass for ASDA, but couldn't get a date until at least after easter!!

I am surprised at people here being sanctimonious about other people's fear of being without food. We don't know how long this emergency will last or how long it will be before we can order food. We don't even know if the supply chains will hold up if too many people get ill. Many people cannot go shopping and many people are afraid to, especially as the principle activity which puts old people at risk is shopping. (For younger people, it is going to work - and socialising, until the pubs and clubs were closed.) It is a perfectly rational fear.

Hopefully the shops will get a hold on the situation and the systems will get sorted, as they are chaotic at the moment. I suppose it depends a lot on the number of their workforces.

GracesGranMK3 Thu 26-Mar-20 12:09:38

I found that the queue was far less in the evening than the afternoon. 2 hours in the afternoon. Half an hour about 7.30 pm ish to amend my online order with Morrisons. The stock was good.

I have been on the gov.uk website and it says mum 94 is not vulnerable. Maybe not as vulnerable as some but still imo vulnerable.

We have been regular shoppers with Sainsbury’s since 1965. Not so much the last few years as our nearest is Swansea,.At least an hours drive. They have not identified us as vulnerable. For them to do so I have to go through gov.uk. All well and good but this is only for England. There is absolutely nothing on the Welsh website. I think you have missed a trick there Sainsbury

After not sleeping again for the 6th night and binning Ocado I went shopping. I am my very elderly parents carer and they are in lockdown imposed by me weeks ago. I went to farm shop and got fresh vegetables and eggs. Staff allowed 2 people in at a time told me the wholesalers had put up prices.

Then went to bakers to pick up their bread order to be told they are closing today indefinitely.
Why? they are bakers and on the essential shops list??? Boss says people can get bread from supermarkets !! What's that about then?

Then to chemist to pick up their medications because they are now too busy to deliver their blister packs to them ?? Everyone has jumped on bandwagon they say. Why did you let them says I? What about your original customers.

Then to local Co op to get their groceries . Guard on door allowing only 10 in shop at same time. Orderly q formed 2 metres apart. Old Guy rocks up in big car, parks in disabled slot, gets out can barely walk or breathe. Feel sorry for him so give him my place in queue. He goes into store and comes out seconds later with a load of fags (Clearly an essential outing)

Go in shop and do parents shopping in peace and quiet. Love the CO OP friendly helpful staff. Dad wants yellow fish and theres loads of that left. Bought them dry stuff, lentils split peas, barley to make soup with. They kept my nan alive for years on soup so that will keep them going.
Mum wants gravy granules. I bought her gravy powder. She'll have to make her own gravy if she can remember how

Home now, front door locked drawbridge up and I'm going to bed to sleep off this headache.
Peace and Love✌

My mother is 94 and housebound, she has not been out for 9 months at least. I have been with Tesco delivery saver for over 5 years, once a week delivery. Cannot get a slot for her at all. I registered her with Sainsbury’s online about a year ago, she normally phones her order in. All week I have been getting emails on her account saying she is a priority, but when I go into her account it tells me she has not been identified as vulnerable. Apparently if you are not on list of illnesses, you are not vulnerable. She has many ailments and can only walk round the house. She is 94 and housebound, how is that not vulnerable.

We usually shop ourselves but bought a delivery pass for Morrisons and got delivery slot for April 8th. I have tried to get another for about a week later but can't. My sister says once I have had first delivery I will be able to get another one. In meanwhile I have added a lot more food on to the first order.

Thank you so much Dorsetcupcake61 for the Sainsbury number. I had been trying for days to get in touch with them to register as 'vulnerable' and the customer services number was constantly engaged. I got through on that number practically straight away, was answered within minutes and everything was sorted. We're both 70+, my DH has cancer and our sons live 200 miles away, so I'm very relieved that I don't have to worry about it anymore.

Allule I don't think they need to use up their exercise sessions if you're in a vulnerable group (eg over 70, disabled, or with conditions) they are allowed to help with your shopping in addition to their exercise outing.

We're lucky in having two daughters and a son all living within a ten minute walk.
Our Skype conversations contain a lot of..... "I've got a Tesco delivery on Tuesday....any requests?" and the kids then use their exercise sessions to deliver goods, with strict instructions to put them on the doorstep, ring the bell, and go.
I realise we are very lucky.

I recieved a delivery today. I really cant complain, despite there being several things missing from my order.
I was lucky enough to get another delivery slot next week (this was two weeks ago) but there are none to be had after that.
I will not starve.
I am unable to go to the supermarket. I'm in the high risk category.
I'm also lucky enough to have a friend who will shop for me if needed, although I don't want to ask her as she is a carer, and I don't want her putting herself at risk anymore than she is already.
The supermarkets are struggling. People who are vulnerable are going to suffer I think.
I think we have to trust in the good will of strangers. Or for those who are really struggling please try getting meals on wheels or similar.
Good luck and take care of yourselves and each other ?

I'd been having my groceries delivered for about 6 years, once but often twice a week. I pay £5 per month for deliveries.

I've tried for the past 2 weeks fo get a slot, but they're all full, and there are no slots now until MAY.

Well, at least gammon keeps well after cooking!