Q code ordering

Doesn’t happen where I ve been Had a couple of meals out and just ordered from the menu as normal

I’m with you bertha, we were clear in a restaurant we had no plans to do it and out came the pad and pen. Now I smile and say I’d prefer not to use it, so far it’s not been a problem.

Our daughter did it for us as she is very used to it but the order still came out wrong and its difficult to make any changes.

I had to fiddle with an app on my phone just to order a cup of coffee yesterday. It worked!

I don't download apps to my mobile phone and I know someone who still uses a flip phone - if I can't place an order to a real person I will walk away

I have had this issue several times recently myself. I’m not a tech whizz but also not a Luddite either. I have issues many times out with the apps not working (green king I’m looking at you). I’ve had staff keep saying it’s easier on the app for them, but if I can’t order because your app is cheap and keeps freezing I will walk out!

We have to use QR codes and if it doesn’t work we have to leave our name and phone number. It works more often than not,though. They are also extending it to supermarkets which is going to cause a lot of delays.All restaurants,churches,libraries etc have to use them. There is a fine if you don’t.

I haven’t come across this at all. Is it a US thing?

I’ve had this issue in South East England