Maw 
wish it was that easy!
Must say that the customer service, albeit just communication so far, given by Lifeline24 has been superb!
Anyone had experience of lifeline24?
We are 'first call' should our elderly neighbour need to press her pendant alarm in an emergency and, up until now, all has been well.
The previous company are now changing provider and we have been told no action is needed, everything will be transferred automatically.
However, we have a call interceptor on our landline phone. This wasn't a problem with the 'old provider' as they gave me the number that any emergency call would come from. We then cleared that number on our interceptor so calls got straight through.
I have contacted the new provider and been told they can't give me the number as it would depend upon who picks it up!
Obviously that is no good as in that emergency situation valuable time would be wasted!
Does any one have experience of a good (or bad 
) provider of pendant alarms?
We are now shopping around for an alternative company who can give us the number from which they will call us!
Many thanks all!!!
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