Give praise where it is due

our surgery is seeing people ,my friends dad called this morning ,spoke to his GP and was told to make his way to the surgery.He was one of only 2 patients in the waiting room ...well spaced and seen right away.The GP made an appointment with the hospital for Monday He is most impressed

Totally agree, I rang GP this morning at 8:30, got through straight away , normally you have to be constantly re trying ! Asked to speak to GP. Got a call back 10 minutes later with a telephone consultation, prescription sent to pharmacist and I picked it up half an hour later. Amazing .

Gagajo yes, I had to, but they were very tastefully done, and only showed my upper right buttock!

(There is actually a thread about it)

Yes even telephone appointments have been really good, obviously if the GP needed to examine us they would arrange that. Also to my horror my poor DH had to visit A&E and he was only the second patient there, another positive experience!

phoenix, did you REALLY send photographs of your bum to the GP?

Daughter had a telephone consultation with the paediatrician today about grandson's allergy. It was just as useful as a face to face on, other than poor mobile phone signal. Possibly more so because at least little but loud grandson wasn't causing havoc in the doctor's office!

Apparently the photos of my "problem" weren't good enough, but it's ok because it's dropped off now!

But I agree, the things that can be achieved currently are very good.

The other thing I think would be so good is that I unfortunately had to use the ambulance service at the beginning of this crises.
The paramedics triaged me at home.

When I got to the A&E it was a haven of peace, calm and professionalism, unlike other visits which have been unbelievably busy.

The paramedics said that I was the first one they’d taken to A&E that shift.

That sounds a brilliant way forward.

The same thing happened to me last week BlueBelle. I think it's brilliant!

I agree with you. Like you, I think it won't suit everyone and it certainly won't suit people who can't use a smartphone or computer.