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Private phone appointment with surgeon

(21 Posts)
Yammy Mon 14-Feb-22 20:25:02

Sorry to hear of your problems I hope you get some help soon. A friend payed £850 for a consultation privately and it ended up just a phone call and a scan no face to face.
I am trying myself at the moment with the NHS so far phone consultation and physio in a few weeks. I am waiting to see what the physio entails as no one has examined me.flowers

Callistemon21 Mon 14-Feb-22 20:22:41

Luckygirl3

They have just got back to me with a face-to-face appointment on 28th when he will be at local Nuffield - quicker than 73 weeks! Said I would need this even if I had phone appointment first - so I might as well wait and go for face-to-face.

I missed that.

Good, much better than a phone consultation.

Callistemon21 Mon 14-Feb-22 20:19:09

Luckygirl3

Thanks - I will see how it goes and hope some help is forthcoming from the appointment. It is impossible to imagine what people do if they cannot afford this route. It is not good to be on strong painkillers for a long time if there is a way of avoiding this, and to have no choice at all is not good. I do worry about the state of the NHS, and how people like me are helping to nudge it down the privatisation route.

A phone conversation is not going to help with the pain. He really needs to see you in person.

I "see" a NHS consultant every few months but appointments since Covid have been via phone.

Now everything seems somewhat safer, I see no reason whatsoever why telephone appointments should be continued - it is lazy imo.
The last two appointments scheduled with my consultant were with young women who, I was given to understand, were junior doctors. Fair enough, but I have since discovered they were, in fact, pharmacists!
Am I wrong to feel let down and very concerned about this? It is simply unacceptable and deceitful imo.

joannapiano Mon 14-Feb-22 20:07:28

DH, who has stage 4 cancer ,hasn’t seen his Oncologist face to face for 2 years. I asked BUPA how much she was charging for these consultations but they wouldn’t tell me.
Having said that, DH was diagnosed just before the first lockdown and all his chemo and radiotherapy went ahead without a hitch.
I think our BUPA subs would be the last thing we would give up in life.

GrannySomerset Mon 14-Feb-22 19:01:38

So glad you have got a face to face appointment though it will be a long two weeks. Your post has decided me to keep up my BUPA subscription though it feels like an extravagance; after all, I am not really going anywhere much so will set the cost against all the theatre visits and meals out I am not having.

Do hope you get some sensible and rapid decisions. Constant pain is so debilitating and certainly doesn’t make me a better person. Keep us posted.

Riverwalk Mon 14-Feb-22 18:37:16

I'm sorry you're still suffering with your hip replacement.

I see a top central London gynaecologist and her fee is £250 in person - during Covid it could only be over the phone and that was £150.

GSM refers to time spent - it's not quite the same with surgeons/physicians as they have to pay for hire of their private rooms, whether it be at Harley Street/private hospital/Nuffield, etc.

IMO £250 for a phone consultation is over the top.

DiscoDancer1975 Mon 14-Feb-22 17:25:44

Glad you have this face to face coming up. I always think...if it’s your health, particularly if you’re in pain, and you can afford it...just do what you have to do.

I do hope you’re soon pain free. Take care.

Germanshepherdsmum Mon 14-Feb-22 17:12:02

?

Luckygirl3 Mon 14-Feb-22 17:09:51

Not terse at all! - I have quite thick skin! smile

Germanshepherdsmum Mon 14-Feb-22 17:07:28

Good luck!? Sorry earlier post was terse, was running out of battery!

Luckygirl3 Mon 14-Feb-22 16:07:41

Thanks - I will see how it goes and hope some help is forthcoming from the appointment. It is impossible to imagine what people do if they cannot afford this route. It is not good to be on strong painkillers for a long time if there is a way of avoiding this, and to have no choice at all is not good. I do worry about the state of the NHS, and how people like me are helping to nudge it down the privatisation route.

cornergran Mon 14-Feb-22 11:35:05

Hope the face to face is helpful, *lucky, for what it’s worth I’d have been asking for one and not accepting a phone call. Won’t be long.

maddyone Mon 14-Feb-22 11:25:29

Yes, as you are now offered a face to face appointment you may as well wait for that. It’s not too far away.

Whitewavemark2 Mon 14-Feb-22 11:24:08

Luckygirl3

Thanks for replies - I guess I just feel that I would be happier to have a proper full physical examination before agreeing to invasive treatments. I will go for the phone and see how it goes.

You could tell him your worries about no face to face and see what he says.

I do hope you get your problems sorted out though, as pain is so depilitating.

Luckygirl3 Mon 14-Feb-22 11:22:45

They have just got back to me with a face-to-face appointment on 28th when he will be at local Nuffield - quicker than 73 weeks! Said I would need this even if I had phone appointment first - so I might as well wait and go for face-to-face.

maddyone Mon 14-Feb-22 11:09:33

What Germanshepherdsmum said.

Luckygirl3 Mon 14-Feb-22 10:49:20

Thanks for replies - I guess I just feel that I would be happier to have a proper full physical examination before agreeing to invasive treatments. I will go for the phone and see how it goes.

Margiknot Mon 14-Feb-22 10:37:42

If you are in pain, and the nhs wait is ridiculous (72 weeks! ) and have already had all the scans, and can afford the treatment privately, I would go ahead. However if a phone consultation is not right for you, or you would struggle to communicate this way, then ask for a face to face appointment.
The charge is presumably not just for the phone call, but for the specialist to look at your scans, gather information, and then organise any other examinations or tests needed.
Remote consultations can work quite well in some specialities, ( although not when language or hearing well are an issue) - a lot deciding on next steps in diagnosis or treatment is from asking the right questions, listening to symptoms and gathering information from test results.

Germanshepherdsmum Mon 14-Feb-22 10:33:59

It's the cost of his time, whether he spends it seeing you face to face or talking to you on the phone makes no difference. Exactly the same as when I was a solicitor. There wasn't a cheaper hourly rate for phone calls, emails or letters.

Nannagarra Mon 14-Feb-22 10:33:10

Is it a phone call or a zoom consultation? Would the latter suit you?
If not can you not say you’ve reconsidered and want to start with a face to face consultation? Give reasons and be firm.

Luckygirl3 Mon 14-Feb-22 09:58:14

I have been seeing an orthopaedic surgeon privately because of problems with my hip replacement (NHS's attitude is it looks OK on the x-ray - if it is painful then that is just tough shit) - he has done various tests etc. and this is ongoing.

However I have since developed dreadful pain down my leg, front and back and an MRI has shown two slipped discs. I am on an opiate patch, topped up regularly with paracetamol, but am still in loads of eye-watering pain. There is some suggestion that pain in hip might be related to this.

So .... he has referred me on to a spinal surgeon for possible injections. I thought that I would see this guy at the local Nuffield Hospital, but have had a call today from spinal surgeon's secretary to say he would like to start with a phone conversation - fine, no problem with that. But then I discovered that this would cost the same as an initial consultation - i.e. £250!! To be fair, he will have sight of the MRI, so will know what he is talking about and can use that for recommendations - but to me this seems a lot to pay for a phone call!! - and I would have been happier if he had actually seen me before deciding to poke needles in me or whatever.

I could say no to this and go via NHS but the waiting list is ridiculous (up to 73 weeks!!!!) and the local hospital does not have a resident spinal surgeon. I cannot endure this sort of pain for that length of time.

I also have some very bad experiences at the local NHS hospital - hopeless hip replacement for a start; and failure to diagnose a foot fracture that has left me with a permanent limp.

I am lucky that I can afford the phone consultation and had indeed expected to spend that on a face-to-face consultation. But I think it is beyond unreasonable for a phone consultation.

But what can I do? - I cannot keep going like this.

It makes me furious that if I did not happen to be lucky enough to have this money, I would have to endure this for a year or more before being seen, and be on opiates all that time. It is a disgrace that you have to to have some money behind you to get help - what happens to someone who cannot afford this and might be off work for a year or more? Part of me feels guilty about all this as I am so very lucky - but that is not what care and treatment should be based on.