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BUPA NHS dental work cost £500!

(36 Posts)
cc Tue 09-Jan-24 11:48:51

I've not been able to register with an NHS dentist for years but don't mind paying more if I get good treatment, which the OP clearly didn't.
Our latest dentist always give a quote before doing the work, takes a lot of trouble and honestly doesn't seem to charge much more than I would expect to pay on the NHS. I've had a couple of tender teeth refilled recently and he tested the height after he'd finished. Total cost under £100.
My dentists always seem to retire relatively young so I am dreading having to find somebody new before long.

Chestnut Tue 09-Jan-24 11:41:42

Here are the NHS dental charges. There are three bands and you should not have paid more than £306.80. There is a link telling you what you get for each band:
www.nhs.uk/nhs-services/dentists/dental-costs/how-much-will-i-pay-for-nhs-dental-treatment/

Before starting treatment the dentist should explain the charges and complete an NHS Personal Dental Treatment Plan which you sign. If anything was being done privately this should have been made clear.

Mallin Tue 09-Jan-24 11:26:53

I’ve been trying to get my 2x remaining bottom teeth removed for over a year. I can’t use them as they are so wobbly.
One of my grandchildren recently removed her own hurting tooth by the old fashioned string and door method.
I’m tempted to do the same myself as no way am I paying £400 to anyone to do something so simple.
20 yrs ago a NHS dentist removed a similar wobbly tooth by getting an assistant to press down heavily on my gum while he removed it. No anaesthetic. No pain just a big tug. He didn’t charge me but said I should drop in a few packets of biscuits for their tea break.
Oh how I wish there were still dentists like that about.

silverlining48 Sun 07-Jan-24 23:14:43

I had a crown a few years ago and it cost about £180 on the nhs,

silverlining48 Sun 07-Jan-24 23:13:04

There are 3 price tiers of dental treatment with the nhs which should be displayed where they can be seen.
Will have a look tomorrow as I have an appointment.

62Granny Sun 07-Jan-24 21:27:55

Posters not players

62Granny Sun 07-Jan-24 21:26:20

I have an NHS contract with my dentist but a fat lot of good it done me ,back in October my dentures broke, as I had a check up appointment coming up I would get it sorted then , when I went to see them he said he couldn't replace my dentures, they never fitted properly , only repair them and it would take 3 weeks , which would mean I would have no front upper teeth for that amount of time, but if I went private I could have a completely new set at a cost of £859, I gulped at the cost as the maximum I would have paid on the NHS was £200. No impression was done it was all done with a laser type pen and my teeth and the gaps marked out on a screen. The new set arrived back , I must say they fit much better and don't wobble like the last ones did. But I have been told since , by someone that was working for a different dental practice, that the 3 weeks I was quoted was untrue and they could be back in 3 days, which I would have managed with. The dentist I am with is part of a huge company and have recently moved into bigger premises with about 15 dentist in one building . All the players in the new building refer to the private work they offer and they no longer display the NHS price list like they used to in the old place. It is definitely privatisation by the back door,

spabbygirl Sun 07-Jan-24 20:39:10

Crikey!!! I went to a private dentist a few years ago & they gave me a print out with everything that would be done at a schedule of appointments and the price of each, that was much more professional. I just think since the Tories don't want the NHS if they get into power again they will probably extend this to the GP service so most people won't be able to afford it

Mel1967 Sun 07-Jan-24 19:36:21

Mel1967

I’m with an NHS dentist and recently had a crown fitted.
But because I went with the non NHS option was £550, which had to paid up front, plus the appointment charge!!
As for my GP Surgery I can't fault them 😬

Have to add I can’t fault my Dentist, but I really don’t like the Nurse who talks to me as though I were a 2 year old 👶

Mel1967 Sun 07-Jan-24 19:29:43

I’m with an NHS dentist and recently had a crown fitted.
But because I went with the non NHS option was £550, which had to paid up front, plus the appointment charge!!
As for my GP Surgery I can't fault them 😬

spabbygirl Sun 07-Jan-24 18:56:16

We have no-one taking NHS dental patients round here so when I saw BUPA Oxford were taking NHS patents I thought that sounds great, I can have a nice day out in Oxford & mix it with the occasional paid work I do. So I went for a checkup & the dentist said I needed lots of work done but if I booked an hour appointment he could get the NHS work done. I was fine with that & booked the appt to get the NHS work done. Once that was finished I went to pay expecting it to be about £70 but it was over £500!!!! And an extra £30 as a deposit for my next visit!!! I felt so lousy & my mouth sore I just paid it on my credit card & left. As the anaesthetic wore off I could feel one of my repaired teeth was so high I couldn't chew, cos none of the other teeth were meeting.
I rang and asked for an emergency appt but was told there were none till the following weds, this was Saturday & they were open. I begged for an earlier appt & explained, but was told there were none and I'd have to wait to ring on Monday. I spent the whole weekend unable to chew and almost choking on my food which had to be pureed, so I emailed the practice manager really, really cross now & thinking she'd get my email 1st thing Monday, but I heard nothing and eventually on Monday late morning I rang & got an appt. that afternoon.
This dentist was much more careful & tested my teeth with bits of paper that I had to bite on so she could see how well my teeth were meeting, which the other dentist hadn't done nor did he ask how they felt, and now they're ok. This dentist did say one of the new teeth was very high.
I posted on trust pilot about their service and head office apologised & the practice manager rang and said did I really want to complain and I said yes.
My complaint is two fold, first about the charge, it wasn't NHS charge at all, and the dentist who was very slapdash & more interested in talking to the dental nurse than me.
Over a month later I've still heard nothing except for a brief note from head office saying they'll get back to me. A solicitor said I should have the £500 back plus £100 for the extra cost of driving into them to have their woke repaired.
If the Tories get in again next time this will be what they do to our GP service now - God help us! Am I alone in this type of experience?