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Are GPs as busy as they keep telling us they are?

(180 Posts)
62Granny Tue 08-Oct-24 15:04:28

I called in our surgery this morning it was 9.20 am on a Tuesday , there was 1 person in the waiting area, this is a busy practice with usually 2/3 doctors and a few nurses there at any one time. It is flu jab season, which seems to have been outsourced to the local pharmacies, I just wonder what they are all doing? I worked in a GP surgery for 8 years the only time it was quiet like that would sometimes be a Saturday morning emergency surgery. ( when doctors worked a Saturday and done home visits too.

Freya5 Wed 16-Oct-24 15:59:38

watermeadow

After my flu jab, not offered by the surgery, I was handed a questionnaire about our local practice. I said I would not try to contact them under any circumstances.
The GP practice here has effectively collapsed and the NHS is broken beyond repair, entirely due to the Tory government.

Of course it is. No real reasons forthcoming, maybe poor management, poor accounting, no one wanting the jobs there. You dont need to have flu jab in a surgery, Pharmacists are quite capable, had mine with one last year, have you asked them why they are not doing them.
Sorry but my local practice is going from strength to strength, so if it was the Tories, wonder why my surgery is not dire. In fact it's the opposite.

watermeadow Wed 16-Oct-24 14:01:36

After my flu jab, not offered by the surgery, I was handed a questionnaire about our local practice. I said I would not try to contact them under any circumstances.
The GP practice here has effectively collapsed and the NHS is broken beyond repair, entirely due to the Tory government.

theworriedwell Wed 16-Oct-24 12:53:27

Caleo

Grandma HH. re your grandson. Acute tonsillitis such as you describe can be diagnosed by whoever did describe those signs that you relayed to us, These are classic signs. It was not strictly necessary in this case for the doctor who was already unwell to look at the child's throat as these observations had obviously been done by a competent person.

My son was diagnosed with tonsilitis despite several pleas for help. When he eventually was seen he had a quinsy and it was treated as an emergency. I honestly thought he was going to die.

grannysyb Wed 16-Oct-24 11:41:13

Our surgery is really good. DH rang for an appointment this morning, has one for later this afternoon. Last March, he saw one of the GPs for a sore throat, was put on two week pathway, tonsil out,stage 2 cancer had radiotherapy and is now almost back to his old self.

Cossy Wed 16-Oct-24 11:39:38

Our surgery is very large and always very busy.

However they have introduced online services allowing appt bookings and repeat prescriptions and normally this works well.

foxie48 Wed 16-Oct-24 09:51:35

My tests always appear on the NHS App, usually within a day or two for blood tests. It also records every interaction and message that I have with the practice and also discharge notes from when I was in hospital. I

FurtleMcfurtleface Tue 15-Oct-24 22:28:29

Our GP practice has more doctors than ever before and several nurses/practitioners as well. It is a rural practice and given that there hasn't been an enormous influx of population I honestly don't know why it is so difficult to see a doctor. If you go and get sent for tests etc you can forget getting any kind of feedback. Messages don't seem to get through either. I despair of the NHS I really do.

Barmeyoldbat Tue 15-Oct-24 12:31:55

My practice is lovely, yes the waiting room isn’t crowed like it was because they triage people first. I have contacted them in the morning and had a text back to come down at a certain time that day or if it isn’t urgent in 3 days. I am in hospital after having heart surgery because my Dr did a follow up call in the morning. Mentioned something else and she had me down like a shot and into hospital. I can’t fault them and yes the they are busy but you don’t see it

LaCrepescule Sun 13-Oct-24 08:21:05

Yes, nearly all GPs work part-time now and who can blame them. However a lot of them also have other responsibilities working in healthcare.
There are fewer face to face appointments which is why waiting rooms seem empty. But they will see you if necessary and my practice is very good at triaging appropriately. So many things can be done now without the need to see a doctor and that’s a good thing.

nanna8 Sun 13-Oct-24 08:14:20

It’s a long hard road to become a doctor. Two of my family are and it doesn’t stop when you qualify because you have to keep up to date with new developments. Anyone who thinks they don’t work hard is in cloud cuckoo land. Some of the comments here are very surprising-nothing like it is here at any rate and I can’t imagine it would be that different in a first world country, either.

maddyfour Sat 12-Oct-24 23:49:06

Shelflife

Granny ,I feel exactly the same . I was in our surgery recently - only me there . What are our our GPs doing!?

What do you think they’re doing?

Refusing to see any patients?
Playing golf?
Doing their nails?
Browsing Facebook?

What do you think they’re actually doing?

(Clue: it’s something to do with patients)

maddyfour Sat 12-Oct-24 23:45:47

Iam64

What a negative, suspicious view you have of GPs. It’s no point any of the posters with greater understanding or first hand knowledge even attempting to influence you

We live in a Trumpian world where nonsense is seen as just as valid as research based info

Indeed.

Ilovecheese Sat 12-Oct-24 19:12:21

Iam64

What a negative, suspicious view you have of GPs. It’s no point any of the posters with greater understanding or first hand knowledge even attempting to influence you

We live in a Trumpian world where nonsense is seen as just as valid as research based info

Quite.

allybongo Sat 12-Oct-24 19:01:09

I work in a gp surgery , and reading all these negative comments is really hurtful .. if patients could actually spend a day observing behind the scenes just how hard every member of staff is working including the doctors , they would apologise.. primary care is broken . , staff are broken . If a doctor works 3 days a week that equals 36/40 hours !! If a doctor is full time ,that equals 50/60 hours or more!!
If only patients could actually see what actually happens and how the doctors and nursing teams are exhausted. Surgeries now have many more patients than a few years ago and far less doctors and nurses , so yes there is going to be a long wait for routine appts..

Iam64 Sat 12-Oct-24 17:17:34

What a negative, suspicious view you have of GPs. It’s no point any of the posters with greater understanding or first hand knowledge even attempting to influence you

We live in a Trumpian world where nonsense is seen as just as valid as research based info

RainbowsAndUnicorns1 Sat 12-Oct-24 16:53:27

My neighbour who is over 100 years old has home visits from the doctor.

Shelflife Sat 12-Oct-24 16:47:43

Granny ,I feel exactly the same . I was in our surgery recently - only me there . What are our our GPs doing!?

growstuff Sat 12-Oct-24 16:43:00

I have regular appointments at my GP surgery to see the diabetes nurse. I get sent a link to book directly. Whenever I go to the surgery, it's buzzing.

In the past, I've moaned long and hard about getting an appointment, but the latest booking system seems to be working and I've been seen the same day I've contacted the surgery.

I only wish there were more capacity at secondary level. After being put on a two week cancer pathway the same day I made an appointment and having melanoma suspicion confirmed by tele-dermatolgy, I'm now on a waiting list for a biopsy ... for goodness how long.

CariadAgain Sat 12-Oct-24 15:31:13

RosesandLilac

Our GPs are working to rule, seeing, visiting or phoning only 25 per day. As the two of them only work two days a week each it’s now a 25 day (5 week) wait for an appointment, assuming you can even get someone to answer the phone when you call. It’s no good popping in to request an appointment, you’re told to go home and phone 🤷🏼‍♀️
It’s ridiculous, no wonder people drive 15 miles to the nearest hospital A&E.

In your position - if I had a mobile or smartphone I'd phone immediately from that - whilst you're still in the waiting room. 1. That would highlight what an absurd instruction they'd just given you 2. You'd be sorted sooner 3. They could see that you would see if they were just letting the phone ring without answering it - so they're less likely to try that on.

RosesandLilac Sat 12-Oct-24 14:47:00

Oh, and there’s never anyone in the waiting room when I,and a number of others, collect medication etc.

RosesandLilac Sat 12-Oct-24 14:45:54

Our GPs are working to rule, seeing, visiting or phoning only 25 per day. As the two of them only work two days a week each it’s now a 25 day (5 week) wait for an appointment, assuming you can even get someone to answer the phone when you call. It’s no good popping in to request an appointment, you’re told to go home and phone 🤷🏼‍♀️
It’s ridiculous, no wonder people drive 15 miles to the nearest hospital A&E.

maddyfour Sat 12-Oct-24 13:25:57

Im afraid that if people believe GPs are deliberately avoiding seeing patients because they don’t want to - no amount of factual information will change that belief

I’m sure that’s right Dickens, but you do have to wonder at that process of thought don’t you? Do people realistically think doctors did all that training just so they can sit in a consultation room doing nothing? Or that they are out playing golf?
Beggars belief really.

Dickens Sat 12-Oct-24 10:55:37

Iam64

Yes JaxJacky - or even listen to actual truth 👍🏻

I think, in the future, misinformation and ignorance (ignorance in the sense of not knowing what you are talking about) is going to be the cause of much civil upheaval and unrest.

Does the average person, who doesn't have a relative in the medical / health industry, have any idea what GPs do - other than what they 'see' during their 10 minute appointment?

As Musicgirl says, It is the system which needs repairing, not the doctors.

I'm afraid that if people believe GPs are deliberately avoiding seeing patients because they don't want to - no amount of factual information will change that belief.

Musicgirl Sat 12-Oct-24 09:26:31

I have to say I was very impressed with my local surgery yesterday. I was phoned by a doctor, who then asked me to come to the surgery in the afternoon. She was lovely - very though, kind and caring and referred me to the hospital for further tests as well as prescribing antibiotics. I felt very well cared for and listened to - this last part is the most important. This particular health centre has a terrible reputation and has twice been rated inadequate, but I was very happy with all aspects of it yesterday. I am sure most doctors are the same and work very hard. It is the system which needs repairing, not the doctors.

Iam64 Sat 12-Oct-24 08:55:13

Yes JaxJacky - or even listen to actual truth 👍🏻