Satisfied with your GP practice?

Mine's OK. Its actually got easier for me since the online system as less people phone. However, I can't get what I used to, which is someone who knows me personally, I hope with recent funds that might get better.

Ours is great. We also have a Minor Injuries Unit which is wonderful. We’ve used it so many times. Very grateful for everything.

It was reassuring to hear that so far, more posters agree with the IPSOS findings, than disagree.

I feel quite traumatised by my GPS treatment of me, so can't say I'm satisfied with the practice.

*heading for dreadful for goodness’ sake!

Ours is so-so but Healy for dreadful!
The GPs decided that, inorder to avoid paying extra tax on their salaries, they would cut their hours to two days a week each and pay a locum for the fifth day. This message, and the following, was actually written in the Practice Newsletter.
Alongside working to rule, no more than 25 patient contact per day (phone, face to face or messaging) effectively means a 10 week wait for routine appointments, any emergency calls are told to go to A&E and any enquiries about results of tests etc are told to contact the hospital involved (nigh on impossible to know who you ask for there!)
Blood tests are a 12 week wait for the practice nurse or phlebotomist, cannot be precooked if needed regularly.
All in all it’s an utter mess and makes me despair as a former district nurse.

Very happy with our GP surgery. Everyone is very caring and the reception ladies are just wonderful. We are extremely lucky and we know it.

I moved from rural Wales to SE England two years ago it took 3 months to register with my new practice. Meanwhile I needed regular medications for a number of issues including the after care from a triple by pass (thank goodness I had that while still in Wales! ). I've given up trying to get an appointment- I've seen my named GP once and spoken to unknown GPs three times by phone. Getting an urgent appointment is virtually impossible and a non-urgent appointment out of the question.
However the ancillary services are good, so my regular Diabetes check up revealed I had a cataract which subsequently led to an AMD diagnosis. Both cataracts have been treated and the AMD monitored until last week when treatment began.

There have been lots of complaints about our local practice but I think access has improved a lot. Ringing up and being 30th in the queue is no longer the only way to get an appointment. Email, online booking etc have made it possible to receive a phone call which often results in a further face to face appointment if appropriate.

I'm very happy with ours.

Also very happy with 111 - having phoned there at 7 p.m. last night as my husband had been ill and getting worse as the day wore on (chest infection), a GP called back within an hour, and subsequently a doctor came and did a house call at 2.30 a.m.! And had the necessary meds in his car. Really grateful.

My GP practice is excellent, I’ve got no complaints at all. I know that’s not the case in all areas, and that it’s so often the bad stories that hit the headlines, but we can only speak as we find.

I'm very content with mine.. all the receptionists are lovely and helpful, the nurses are friendly and the GP's are very open to discussion.. It is easy to get an appointment.. It is a very happy practise and staff stay for years..

I'm extremely lucky I know

I m very happy with mine they have a large practice but a very efficient system using the internet I could if needed have a same day appointment or book one with a bit longer wait with which doctor I wanted I order my meds on line which are there at the pharmacy waiting for me a few days later
I ve found absolutely nothing to bitch about
2022 when the dr was unsure about cancer I was sent on a two week pathway for first check up then I think it was six week wait for results and very quickly fitted in for an operation It was a rare cancer so not sure if my fairly speedy journey was because there were not many on the waiting list ir not but fir me both the surgery and local hospital have a big thumbs up

She messaged on Christmas Eve thinking she would get in the queue for a post Christmas appointment!

I am very happy with ours. Although it is a bit difficult to get them on the phone, sending them an email quickly results in them phoning us back. Phone consultations are satisfactory for most situations and face to face appointments are not impossible. In fact my husband has been invited to "pop round now" on more than one occasion. My own GP is a lovely woman but I would not insist on seeing her every time, the practice nurses carry out the regular BP and similar tests. We are lucky that we live within walking distance of the surgery but that is part of living in a city.

Our practice has been fantastic for us and has referred us promptly when necessary. On Christmas Eve DD messaged about DGS’s cough which has been coming and going for weeks. Appointment that afternoon. Diagnosed asthma, and the inhaler has done the trick!

I had to change my GP after being with the practice since the 1970s because of boundary rules and so far 🤞find my new practice excellent.
No dragons on reception, quick referrals and appointments.