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NHS appointments

(8 Posts)
Astitchintime Tue 31-Dec-24 13:20:05

You might consider making a complain to your Commissioning Group who have control over the hospital as well as PALS - and keep on complaining until you are heard. Otherwise, nothing will ever change.

NotSpaghetti Tue 31-Dec-24 13:07:07

I have had hospital appointments arranged by my consultant's secretary to make sure I have as many as possible on the same day (in different specialities).

I would always recommend speaking to the consultant's secretary about scheduling issues.
Even if it's just an echocardiogram it's in somebody's department so your cardiologist's secretary should be able to chase it up for you.

The most frustrating issues are around trying to have some continuity though - you are right.

schnoodlelove Tue 31-Dec-24 12:36:55

Yes thanks for that.
Everything was going fine with my appointments until lockdown. Then the cardiologist has only rung, no longer face to face with my daughter in attendance as the information could be verified by us both. It’s interesting what both hear or don’t and with a life threatening diagnosis that is important. I don’t hear well on the telephone so it is no substitute.
Then the MRI’s stopped during Covid, replaced by echocardiogram, then the two line letters with contradictory measurements, then the resignation or retirement, seemed young to me, probably gone over to private totally instead of partially.
There are just no lines of responsibility.
I’m going to postpone these three appoints and cancel one as unnecessary in fact two are unnecessary the only one necessary is the ‘watch and wait’ growth of aneurysm which is now done by echo although most people throughout the world would have CT scan or MRI scan and if I had a cardiologist I would discuss this with him.. I’ll bear Pals in mind. Thanks again for your comments. At least we’re getting it off our chests which helps mentally.

Luckygirl3 Tue 31-Dec-24 12:31:58

This is all so depressing and mirrors my experiences. Today the weakness and tingling in my arms and legs is so bad that I am shuffling around and cannot play the piano. I had some tests in October and there are no results yet; but I do have a GP appointment for 3rd January - in a surgery that is 40 minutes away.

And as for the follow up on my heart problems it is all a chaotic mess with people giving different advice. I have an appointment for Feb 11th.

I hope you manage to find some way of sorting out the muddle that your appointments are in.

Sparklefizz Tue 31-Dec-24 11:53:14

I paid privately to see a cardiologist when I kept being given telephone appointments, or seeing a locum at my surgery, and no one would help me when I was having terrifying heart problems and had had 3 bad "episodes" lasting all night.

A&E in my area is even more dreadful than nationwide so I was reluctant to call an ambulance which (a) wouldn't turn up, or (b) might take many hours to arrive (both experienced by local friends.) or (c) would leave me sitting in A&E for 12+ hours when I have multiple health issues to take account of, one of which is fairly severe M.E.

I asked for an echocardiogram and a doctor told me no, giving me the impression I didn't need it and making me feel I was making a fuss, but I saw on my records on the NHS App that she had put "No referral for echo due to service being overwhelmed".

When I saw the private cardiologist, I got an appointment within a week for an echocardiogram, and within another week to see the cardio, and she was horrified and said I could have had a stroke by Christmas. She prescribed a beta blocker and an anticoagulant and reported back to "my doctor" so I got these meds on the NHS, but I had to push for them as her report just languished in someone's in-tray.

I use the term "my doctor" loosely as I have no idea if he is still at the practice, having only seen him once since the start of the pandemic in 2020.

We have to advocate for ourselves these days so I would advise anyone to pay for private tests if they are getting nowhere with the NHS. I used my credit card because I have a low income and it was not as expensive as I feared. A friend's husband in Wales died because of NHS delays in fitting a stent. I didn't want to join him.

Jaxjacky Tue 31-Dec-24 10:39:15

)I would contact PALS at one of the hospitals and see if they can help.

Notagranyet24 Tue 31-Dec-24 10:31:53

Your's is such a familiar story now.

Regarding your retired cardiologist. A friend was similarly left in limbo for months, eventually she saw someone privately and was then able to be transferred by him back into the NHS.
She now has a pacemaker. She said it cost about £150 and was worth every penny.

Wishing you all the best.

schnoodlelove Tue 31-Dec-24 10:11:25

I’m feeling very frustrated with NHS booking system app doctors hospital whatever. I have been given three appointments for different diagnostic scans and monitor for the same day January 6 at the same time 11 o’clock: Two at hospital one on the phone from a different hospital.
Two by letter one on my app.
All different conditions.
Part of me just feels like doing nothing and go along with it, phone call on bus? the other feels like complaining to receptionist at hospital to who? I have no current consultant because he retired and the other wrote me off for that condition (then why new test).
The other scan is different hospital that I finally got my GP to acknowledge because it was a potential tumor in jaw and not just a dental thing (which has nothing to do with them. ) The GP practice seems to have no records of the heart conditions… nor does the app: an aneurysm and potential AFib.
All done by hospital where I have no cardiologist.
I hardly know where to begin except feeling really stupidly not looked after by anyone.
( no continuity of care at GP practice.. I don’t ‘have a doctor’ in fact there’s a tendency to avoid any way of doing so.. I often see a locum). It’s like everyone goes on holiday and then all the appointments are suddenly rushed in. Thoughtless, insensitive but what can I do? Except go along with it.