Wouldn't you think that by now all levels of the NHS would have all patients details 'computerized' (for want of a better word) to a level where such things would automatically be flagged up as potential problems?
Same goes for things like our medical history and test results- why are results of investigations not entered onto the computer the moment they are known, and follow-up plans added as soon as the relevant person makes the decision?
That way, everyone treating the patient, including their GP, would also have instant access to the progress /results of any referrals that they have made, rather than having to waste time and money phoning the patient to ask them for an update.
I really can't fault any of the medical professionals who I have seen recently, but its made me really aware that the recording system itself doesnt seem to be anywhere near good enough.