Around about 1996, (going back a bit, I know) we decorated our kitchen and decided to have a new cooker. We went to a shop called Home Power, saw what we wanted and ordered it, as it was only in the store in dark green, and we wanted navy blue. The lad who took our order was a family friend, and hubby paid in cash for the cooker. He told us that even when it came in, if we hadn`t finished decorating, they`d hold it for us. When we were ready for it, I rang the store, our friend wasn`t available, but we were told that they`d gone into administration that morning. After several phone calls, and a visit to the store, we were told that we could no longer have the cooker, but would be put on a list of creditors. The cooker cost £499.99, after about 8 years, we got money back in dribs and drabs, a couple of pounds here and there, till eventually, after getting back £320, we were told that was it, no more. In the meantime, we`d had to buy another cooker elsewhere, leaving us a bit skint. In other words, legal robbery!!