One of my sons bought me the Mad Men series 5 for Christmas which I had been waiting avidly for as we don't have SKY. Unfortunately it was faulty and I took it back to HMV just after Christmas, but Sod's law they had just sold the last one. I was duly issued with one of their cards, with the credit for this item on it. I have been going back almost every day only to be told that they were still awaiting delivery of this dvd. Last night on the news I learnt that they had gone into administration and I have been in there today to see what the situation was. They are of course not accepting credit notes and vouchers. I don't in anyway blame the poor staff I believe them when they said they only knew last night as well. They are mostly young kids, who do their job well and are in the firing line as far as verbal abuse is concerned. One woman was being particularly nasty to one young member of staff and an older man said "don't have a go at them, they have this to put up with this and they have probably lost their jobs as well" this woman told him to go "f**k himself", some people are so horrible. What I think is a disgrace is, that I suspect the management knew the writing was on the wall when they were still trading and then they didn't send senior staff into their branches to deal with irate customers, they leave their shop employees to just get on with it.
