I'll hold my hands up movedalot. I did on occasion take a ballpoint pen or make a short phone call from my workplace. At the same time, I did on many occasions stay late or work through my lunch hour, unpaid.
No doubt I have committed other minor misdemeanours during my 62 years on this earth, but none that I shall lose any sleep over.
I have never, though, led an organisation that has encouraged staff at all levels to adopt a sales regime that has lied to potential customers and, by so doing, has stolen millions of pounds from those (including the elderly and vulnerable) that believed those lies. If I had, I would be ashamed and would expect to be held personally responsible. Alas, that's unlikely to happen.