There is a problem with recruiting GPs, my own surgery is having difficulty, but I've never had to wait for an appointment. Successive governments seem to have tried to save money by poaching doctors from the third world rather than pay to train our own, which is a scandal in itself. If GPs are perceived to be overworked then it will be difficult to recruit, and if you can't recruit, doctors will become more overworked. Catch 22.
But there's more to the NHSs problems than that. Gerry Robinson found surgeons all bunking off to play golf on a Friday afternoon, and couldn't put a stop to it even with the TV cameras there. When they filmed the follow up later, the surgeons all showed up wearing T shirts printed with a slogans gloating about having won. How many other employers would put up with that? Robinson concluded that the NHSs problems were down to attitude, not lack of money.
We hear about overworked nurses, but the evidence would suggest a similar problem there too. Hospital inspector Michael Mandelstam tells of an incident when a retired nurse went to visit a relative, and found a ward full of bewildered dementia patients wandering around plastered in crap whilst the nurses all sat at the desk chatting. When she had a word with them, one gave her a load of abuse saying "I didn't come into nursing just to clean up shit!"
When Kane Gorny died of thirst, it took the conspiracy of an entire ward, not just one bad apple.