Bear in mind that newspapers won't print articles such as 'woman sits down and talks to child,' 'volunteer takes child to optician' they have to be eye catching so 'charity buys child posh trainers' it will have to be, but doubtless much of their work will have been the former, compensating for work the parent's should have done but don't.
Also, its no good saying an abused person should have counselling and giving them an appointment for 2 weeks time, I know from personal and professional experience that when trauma overwhelms you, you need to speak to someone there and then & these people often won't have family/friends that can help. That is the beauty of KC, they can respond quickly and in a way that is individual, no 2 young people are the same.
I think the charisma of its founder matters not a jot to their daily work. Its very useful to have someone who is articulate on these matters and can speak to big groups, the fact that she has first hand experience of these kids is only a benefit those listening, once you've heard their stories, its very difficult not to feel compassion for them. I once worked with a 15 yr old chap who stole his foster carers car and wrote it off, almost killing pedestrians in the process. He was in care cos his parents had gone to spain and left him with a disinterested neighbour. Before I met him I thought he would be awful. When I met him I sat and spoke to him, 'I know I did wrong,' he said, 'it was a bloody silly thing to do. But some money had been stolen from his foster carer's purse and I got the blame. And it wasn't me, it was their own son. And it hurt.'
Incidentally, after few months of sensible talking through issues with me, he gave the local police details of all the local drug dealers knowing it could cause him problems. Sometimes people just need setting on the right tracks.