I have some involvement in the food bank based at our church and sometimes we volunteers weep at the stories of our client's lives. As mentioned above bereavement, a period of illness, redundancy etc are often where the problems start but they are so often compounded by the awful use of benefit sanctions, which are just cruel.
Many of us (thankfully) can't imagine how difficult it can be when some sort of crisis happens and the people around you are not able to help because no one has any resources, or just have no one to turn to. I'm so grateful that at times in my life I've had family and friends to turn to for help and even more so that I'm now in a position to help others.
Our food bank is also linked to debt advice, help to get back to work, teaching IT skills etc as most people do want to be in control of their own lives and not dependent on food banks, welfare etc. Importantly we don't just hand out food but give people time and a safe place to be able to just talk about their problems without being judged.
I'm pleased we're able to offer this but oh I wish we didn't need to and that people were treated with dignity and respect when they need support rather than punished with sanctions