I contacted the helpline in November when this was first announced and was told my dryer would be modified within six weeks no one came contacted them again mid Jan and was told it would be done end Jan last week received an email saying someone will contact me at the end of march. It's not practical for me to monitor it while in use as it is in the garage so I can't use if at all in what has been a very set winter. Hotpoint seem more interested in trying to sell me a new one rather than fix the fault. I am fuming at the customer service and certainly won't be buying any more of their products
Good Morning Sunday 28th April 2024