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We need your views on this news story

(23 Posts)
aggie Sat 20-Feb-16 18:41:26

I am so embarrassed to hear my own voice that I refuse to record the message on my answer machine ! so what hope would I have talking to a bank machine !

M0nica Sat 20-Feb-16 18:27:05

DD is a subtitler. When she is subtitling live programmes; news, sport etc she speaks her subtitles into a computer using voice recognition software that has been trained over 4 or 5 years to recognise her voice and how she pronounces different words and syllables.

Despite all this thge computer regularly misinterpretes what she says resulting in the subtitling howlers you sometimes see quoted in the newspapers.

If a well trained computer cannot recognise what a voice it is absolutely familiar with is saying after 5 years practice, I will withold judgement on the latest development until it has been in operation for a year or two.

FarNorth Fri 19-Feb-16 19:49:16

Imperfect27 that sounds reassuring, not.

Galen Fri 19-Feb-16 19:39:57

I'm all for it. But them I'm only 71

Imperfect27 Fri 19-Feb-16 17:36:42

My son's iPhone responds to his voice AND his brother's voice - they sound so much the same. I just wonder how secure this new tech will be???

LaraGransnet (GNHQ) Fri 19-Feb-16 16:48:43

Thanks very much all. Sky News was very interested in gransnetters response to this. I'm with NanaandGrampy in that I'd love something that meant I didn't have to remember a million different passwords! Interested to see how it pans out.

petra Fri 19-Feb-16 14:02:44

One of my Daughters works in internet banking security. Her job involves literally trying to get into bank accounts.
She assures me that our systems are very good. We have had money taken out, but that was in the old days when you gave your card over to make a payment.

Ana Fri 19-Feb-16 13:59:37

According to the voice recognition expert on the Jeremy Vine Show today, the unique pattern of your voice will still be recognised even if you have a bad cold or are hoarse.

The same applies to anyone impersonating you, however covincing they might sound to another human being!

NanaandGrampy Fri 19-Feb-16 13:58:47

Love it !!

I'd use it in a heartbeat !

I use FD anyway and have for many years and don't have a bad word to say about them. I presume the usual safeguards apply so if Im hacked they give me back my money... There's not enough in my account to make it a worry smile

If it makes the current system easier it gets my vote. Im fed up with having to remember a million ( slight exaggeration there) different passwords uppercase, lowercase, numbers, special characters, check my phone and generate a key.... bugger, got it wrong, ran out of time. Start again.

I shop online extensively , this is just another iteration. I vote yes smile

MiniMouse Fri 19-Feb-16 13:54:52

Elegran my thoughts exactly!

grannylyn65 Fri 19-Feb-16 13:48:38

Too many variables

Grannyknot Fri 19-Feb-16 13:43:42

No ... speaking to a machine is a pain the backside.

I've never had any luck with voice recognition systems here (it never occurred to me that it may be my ... Serf Erfican accent) grin

Elegran Fri 19-Feb-16 13:38:09

That is better, but I wonder what happens if you get a sore throat and your voice goes all croaky? Will it still recognise you?

minimo Fri 19-Feb-16 13:30:44

ah, I see, So you wouldn't actually have to say your password? Must admit, I do like the idea of better security - if this would indeed be so? Am not convinced passwords are very secure. Everyone seems to be hacked on a regular basis and you read about tech specialists saying they'd never do internet banking themselves. And some days you get told you need numbers, then characters, then three mismatched words - who actually knows! Only the hackers I suspect...

There will always be advancements in security and technology that we're going to be suspicious of to begin with that start making sense once we actually start using them. It's an interesting move - I might wait a few months to see any teething problems ironed out before I take it up myself.

LaraGransnet (GNHQ) Fri 19-Feb-16 13:15:17

From what we understand you won't have to actually say your password. The software will recognise your voice (apparently as individual as a fingerprint) based on cadence and accent. So it's not like some other recognition systems where you end up shouting at the phone because they've misunderstood what you're saying. This is more recognising who you are, rather than what you are saying.

Tizliz Fri 19-Feb-16 13:01:30

Jayh love that sketch and it is true. I just get crosser and crosser and then the computer has even more trouble recognising what I am saying. In fact I am sure it is used to make you not want to phone in!

I had to ring BT three times last month before I could make myself understood, because I had no phone line I had to use my mobile and the signal kept on fading.

I understand that the new software can recognise a recording but some people are very clever at copying other people's voices. Not for me.

Jayh Fri 19-Feb-16 12:51:39

Yes voice recognition has not yet been perfected. Have a look at the sketch The Lift, on YouTube from a show called Burnistoun if you want a laugh.

Elegran Fri 19-Feb-16 12:44:33

So what about people for whom English is a second language? The systems using voice recognition for passwords would have to be programmed to allow for all kinds of variations, so many that anyone saying anything at all could end up accessing your account. No thank you.

Anniebach Fri 19-Feb-16 12:42:14

No way, existing voice recognition drives me mad so do not want more, welsh accents seem to cause them problems too Katek

Katek Fri 19-Feb-16 12:36:15

Er....no!! existing voice recognition software has huge problems with Scots accents. I've come close to exploding trying to get through some systems and I don't even have a very strong accent.

brightonrock Fri 19-Feb-16 12:24:06

it sounds, on one hand, like a great idea - I like the idea of how high-tech and futuristic it is!

On the other hand, our complete dependence on technology nowadays makes me slightly uneasy.

the decider, i suppose, is whether it's safer than the current password method. i already use the fingerprint recognition thingy on my iphone and love that

petitpois Fri 19-Feb-16 12:11:13

I like the idea of not having to remember pins and passwords. Let's be honest, who doesn't end up having to write them down regardless of how often you're told not to. The bottom line is we have so many passwords for so many accounts these days and everyone always says don't use the same one for multiple accounts but honestly, how realistic is that?!

I suppose I'd want to be reassured about exactly HOW secure this is? What if someone recorded my voice for instance and played it back?

LaraGransnet (GNHQ) Fri 19-Feb-16 12:00:35

HSBC is launching voice recognition software for internet banking, meaning you won't have to remember complicated passwords or pins.
Do you think you'd prefer to use this? Would you feel your banking is more/less secure? Here's the link to the news story.