GGMk2
'Mr Devereux immediately answered in a way that is almost incoherent to those having to make use of the system which, in itself, is pretty incoherent.'
I saw absolutely nothing incoherent in his answers to be honest. What/where is he being incoherent?.
Paul Flynn: Mr Devereux, have you seen the film, “I, Daniel Blake”?
Sir Robert Devereux: I have not.
Q280 Paul Flynn: Don’t you think you should?
Sir Robert Devereux: I am in two minds about whether I should.
Paul Flynn: As just an average MP, I thought it gave an accurate portrayal of the good work of civil servants, the ones who are kind and conscientious, but also the other side, the results of what happens with policy. It portrayed what all MPs, I believe, see in our daily surgeries, the suffering and tragedy that result from the decisions made by your Department. I think you would find it educational to see the film.
Sir Robert Devereux: I spend two days a week on the road, sitting with colleagues, sitting with claimants, listening to telephones. With the greatest of respect, a fictional story is unlikely to improve on my knowledge of how the system operates.
Q281 Paul Flynn: I think you would find it of rare quality and it gives a different point of view, but I would urge you to see it. It is worth an hour of your time.
Sir Robert Devereux: I have colleagues who have seen it and they have the same view, that the way in which some of the work coaches come across is entirely as they would expect and the portrayal of the Jobcentre manager—I have not met one who remotely gets anywhere close to it.
Paul Flynn: It is an entirely accurate report
Sir Robert Devereux: So you say, but I have visited many more Jobcentres than I suspect you or the filmmaker have and since I have pride in the colleagues I work with, I know something about what they actually do. I will just choose to differ on whether or not this is an entirely accurate representation. It is a film.
Q282 Paul Flynn: I spoke to the man who made the film and he did say that much of the information in the film was supplied by people who work in your Department.
Sir Robert Devereux: Yes, he may well have said that. I have 75,000 staff so maybe a little bit of local knowledge might be allowed to be introduced to the conversation."