Good heavens, Annie, surely anyone, with experience of life and awareness of how devastated those people must have felt, even if they themselves were lucky enough not to have experienced a major trauma in their lives, must have felt the pain they were experiencing. That rather trite sounding phrase may not have comforted you particularly in a similar situation, but it is an attempt at expressing empathy and deep sympathy that many people could be grateful for.
Please help! (grandchild being locked in bedroom)


