Joelsnan You seem to misunderstand. The researchers deliberately sent out two "dummy" CVs with identical contents but with different applicant names. In the cases the research highlighted, the imaginary person with the CV with the English-sounding name was invited for interview, whereas the imaginary person with the identical - save for the name - CV was not. This was not an isolated incident - it happened enough times for it to be deemed reliable and statistically significant. Are you seriously saying that university-conducted research is of no more value than people's personal perceptions and opinions? Anyway, how could you possibly know whether your name on a CV has been perceived as "foreign sounding" or has affected your chances of being called for interview? The anecdotal evidence of thousands of non-white people relating their experiences of racism seems to carry no weight unless backed up by statistical evidence so why should the anecdotal theorising of one person be considered worthy of consideration?
What fault are you going to find with the under-cover investigation carried out at London estate agents?
Baggs People researching this issue say that levels of racial discrimination within, for instance, employment and housing, have been found to be at a similar, fairly high, level as in the 1960's. Yet there are many people who seek to either deny the fact or minimise the whole issue. That, in my view, demonstrates their own racism.