When I was a SW I always used to look first at care homes run by the local authority. I knew that their staff had stringent training and (more important) on-going support. They were employed by the LA, as was I, and I could easily approach their managers if I had any concerns. I knew that internal as well as external monitoring was in place. There was a uniform high quality that gave me reassurance and confidence in them. Their sole aim was to care.
The privately-run homes were out on a limb, especially as regards monitoring, training and staff support. Giving feedback or expressing concerns was difficult. The quality was/is extremely variable. The main aim of their owners was profit.
July 23 Limerick (continuation of July 21)