Then stop criticising an organisation which is at least trying to help and either campaign for proper services or shut up because the only things available to children seeking some sort of support if Mermaids goes are commercial organisations or unregulated websites which will advocate far worse processes and which will be used by children desperate to find some level of support.
So that's the deal is it? Stop criticising an organisation you support, or you will continue to generalise and jump to conclusions. Oh, or I can 'shut up'? Nice. Well, this is exactly what I have been saying goes on on these threads for what feels like eternity, and you have finally admitted it.
If you think providing a binder after giving information and asking for an assurance is bad, how about buying puberty blockers on line, and then sharing them around which does happen, and with no support at all will happen more and more.
Whataboutery adds nothing to the debate, really. You may not feel that it matters whether it is right or wrong, but many people do, and the fact that other dubious options are available doesn't make this one right. When an organisation gets funding from the Lottery, which is sanctioned by the government, it has to work to higher standards than probably illegal sites selling puberty blockers. Are these outlets overseen by a qualified doctor? If not, then the really should be reported, as selling drugs without prescription is against the law. I don't know, but I would have thought that selling them to minors is taken very seriously.