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After the Post Office scandal, do you feel safe with a DWP "police force"?

(348 Posts)
DaisyAnneReturns Wed 31-Jan-24 22:16:56

As the DWP steers a bill to give it access to 9 million claimants’ bank accounts through parliament, it is already pushing for additional powers of arrest, search and seizure. In effect, the DWP is aiming to have its own anti-fraud police force and to be able to impose huge fines without going to court. But should such plans go ahead?

Lessons from recent history
The current Post Office scandal is clear evidence of what happens when such powers are misused and there are some worrying parallels between the behaviour of the Post Office and the DWP, as we noted earlier this month in Post Office Horizon software originally aimed at claimants.

And there is no doubt that the DWP are serious about getting these powers.

In a May 2022 report entitled ‘Fighting Fraud in the Welfare System’ the DWP said that “we plan to create new powers so our officers will be able to undertake arrests and apply to search and seize evidence in criminal investigations, when parliamentary time allows. This will enable them to act in a timely fashion, without always having to rely on police resources.”

Remember, state pensions, which are a benefit, will come under this law. Even though the say they will only access the accounts of those on income related benefits they will have a legal right to access all the information on your account.

If you have been watching the Post Office Inquiry it is obvious that many of those "policing" were under qualified and/or under trained. At times they had large cuts in staff. The DWP are already understaffed and all too often staff override or ignore evidence. It is also obvious that the first loyalty when Horizon was found wanting was to the Post Office brand and not to justice. Why would that be any different in the DWP?

www.benefitsandwork.co.uk/news/would-you-feel-safe-with-a-dwp-%E2%80%98police-force%E2%80%99?utm_source=iContact&utm_medium=email&utm_campaign=Benefits+and+Work&utm_content=V2+January+2024+newsletter

Germanshepherdsmum Fri 02-Feb-24 12:54:44

Are you suggesting that one opinion has less validity than the other? Let me guess whose that might be. In your view. So, in your opinion, a desire to cut down on tax evasion and benefit fraud is manipulative, controlling and extremist. Quite bizarre.

MissAdventure Fri 02-Feb-24 13:02:58

I'm nicely on the fence on this one.
I think they are trying to reduce claimants, as well as fraudsters.

People who are deliberately flexing the system wont have a name account with 150 once a year on their birthday, from their mum showing.

Thay will be normal, everyday people who haven't given it a thought, because their intention isn't to deceive.

MissAdventure Fri 02-Feb-24 13:04:21

My fingers are doing mad things with my keyboard.
I can hardlyvworl out what I'm writing.

AGAA4 Fri 02-Feb-24 13:54:22

There must be thousands of people on benefits who receive money gifts occasionally. I would think the DWP would investigate if someone was receiving regular amounts into their account every month.
It would take too many hours to check on odd amounts being credited once or twice a year to so many people.

MissAdventure Fri 02-Feb-24 13:57:01

Well, will AI recognise that, or trigger the claimant being called in for an interview?
There is nothing you can do, if it does, because you'll receive a sanction if you do not attend.

Germanshepherdsmum Fri 02-Feb-24 13:59:25

I would expect the AI to be programmed so as to only pick up suspicious receipts which may be evidence of employment or not being the single unsupported person a claimant said they were. To pick up occasional small receipts would just create too much pointless work for humans.

MissAdventure Fri 02-Feb-24 14:02:23

Let's hope so.
It won't be pointless though, if it means people with anxiety issues or agoraphobia, or whatever decide that they just can't cope with an interview.

It will have been a success at "getting people off benefits".

AGAA4 Fri 02-Feb-24 14:03:38

We don't know how the system will work yet. If AI flags a potential fraud will there be a further check before someone is called in for interview?
Otherwise there could be long queues as they are short staffed. It is all conjecture at the moment.

MissAdventure Fri 02-Feb-24 14:06:23

Very true.
Of course, putting the word out is enough to frighten some people.

petra Fri 02-Feb-24 14:16:07

AGAA4

There must be thousands of people on benefits who receive money gifts occasionally. I would think the DWP would investigate if someone was receiving regular amounts into their account every month.
It would take too many hours to check on odd amounts being credited once or twice a year to so many people.

That’s what AI is for. Done in seconds.

Germanshepherdsmum Fri 02-Feb-24 14:27:27

Exactly.

AGAA4 Fri 02-Feb-24 14:43:34

That's what people are afraid of. That the bots will pick up on random one off amounts and people will be brought in for interview. As I said it's all conjecture for now.

DaisyAnneReturns Fri 02-Feb-24 14:43:55

No Germanshepherdsmum I am not suggesting anything about those particular posts. But any thesis - and that is what an opinion is - may be strong or weak. That is what we are yet to find out.

You seem to be basing all your arguments today, simply on the word "bizarre* aimed at anything you disagree with. It could work, but maybe find a new 'word of the day' for tomorrow smile

Germanshepherdsmum Fri 02-Feb-24 14:57:53

I have used the word ‘bizarre’ twice today, so no, I am not aiming at anything I disagree with.

DaisyAnneReturns Fri 02-Feb-24 15:05:31

You do sound very irritable Germanshepherdsmum Are you okay? I know the weather gets to be too much for some people by February.

Germanshepherdsmum Fri 02-Feb-24 15:13:46

I’m perfectly fine thank you.

DaisyAnneReturns Fri 02-Feb-24 17:15:03

That's good to hear.

veejay Fri 02-Feb-24 17:45:54

Some of these comments make me very angry, some people need to wake up to what is going on,,the dwp are not only checking people3 they suspect of fraud,as explained inb another post my son had a stroke and cannot cope with figures or anything written etc, he lost his speech and has plenty of proof /evidence ,of his illness,but he was asked to send v4 months bank statements in on his journal which he cant manage now, i am helping with it,the stress of it has caused another stroke, and they still insist on doing a capability for work assessment, because they have asked his GP to send them a rundown of how his stroke affects him, which hasn;t got round to doing yet, all this is more stress,he will never work again,and says he cant cope,it is cruel targeting disabled people like this, are they trying to kill people off, because i am afraid they might succeed,i dont know why some think i5t is scaremongering, maybe when it happens to them they might change their minds

Germanshepherdsmum Fri 02-Feb-24 17:49:11

How do you expect decisions to be made without evidence?

MissAdventure Fri 02-Feb-24 18:57:20

The thing is, there is ample, proven evidence of their findings having no relation to what actually happened in the interview.

If people knew they were neutral, it wouldn't be so bad.

Pammie1 Fri 02-Feb-24 19:53:59

DaisyAnneReturns

Pammie1

GrannyGravy13

I have been pondering, I send an extended family member money during the year (by bank transfer) for their children’s birthdays, Christmas and Easter.

If this Bill goes through could these gifts lead to them being investigated?

(They are on universal credit due to health)

The simple answer is yes. Strictly speaking these payments should be declared through the UC journal to be on the safe side, and then DWP will decide whether the money should be deducted from benefit. Otherwise, if undeclared sums are picked up on checks, the claim could be suspended while they investigate.

UC has online access; Pension Credit doesn't. Making that available would take some pressure off contacting them.

I can see the number of claimants go down and those able to claim are the older part of the state pensioner cohort and already under claim by a large percentage.

To be honest the online UC journal is pretty useless for reporting one off payments and changes of circumstances - you click on report, choose the right option and all that happens is that you are told to note in in your journal. A friend of mine rang DWP to report that they wanted to end a UC claim as they had found work. They were told to note it in their journal and it would be dealt with. It resulted in an overpayment of benefit because DWP didn’t pick it up for three months.

Pammie1 Fri 02-Feb-24 19:56:23

Germanshepherdsmum

How do you expect decisions to be made without evidence?

For disability benefits you can send comprehensive evidence with your claim, but if the assessor disagrees with it benefit will be denied and the claimant will eventually have to go to tribunal to get a sane decision. The system isn’t fit for purpose and is weighted against the claimant..

MissAdventure Fri 02-Feb-24 20:01:15

Assessors can overrule a doctors description of how an illness impacts their patients life.
I had a 20 odd year old physiotherapist overturn the gps assessment that I was grieving for my daughter, still.
All mr physio noted was that I have a loud voice at times.

I was actually sobbing almost all of the way through the assessment, but that wasn't mentioned at all.

Pammie1 Fri 02-Feb-24 20:11:28

MissAdventure

The thing is, there is ample, proven evidence of their findings having no relation to what actually happened in the interview.

If people knew they were neutral, it wouldn't be so bad.

I assisted someone with a PIP claim a few years ago - attended the face to face assessment with them. The assessor never laid a finger on them by way of physical examination, yet on the assessment report there were detailed reports of the degree to which they could bend and stretch limbs, and strength of grip. There were also a number of quite serious errors on the part of the assessor in recording the physical effects of the disability, yet DWP refused to acknowledge any of it until they received the tribunal paperwork. Suddenly the tribunal was cancelled, a benefit award was made and back pay awarded from the date of the original claim. Total waste of tax payers money.

Iam64 Fri 02-Feb-24 20:18:27

Miss Adventure - I’m so angry on your behalf but that won’t change the result sadly
Pammiel, do you know the stats about how many cases succeed at tribunal? I agree with you, the system is not fit for purpose. Vulnerable genuine claimants are imo more likely to be pursued and sanctioned than the skilled fraudsters.
I’d like to see more focus on tax evaders