Whitewavemark2
In the normal supplier/customer relationship, if I am displeased at the service that I am receiving, or the way a particular company is conducting its business, I avoid that supplier, but this is not a normal relationship.
It is pure monopoly and we are all being exploited.
Exactly. Whilst I can understand, but not necessarily agree with, the privatisation of the energy sector which gives us choice of supplier, and the traditional customer/supplier relationship, this does not apply with the water companies. I have no choice of provider, cannot take my business elsewhere with water and sewage. The privatisation of water and sewerage provision should never have been permitted, and as we are all seeing now, the only beneficiaries are the companies and their shareholders.