Costa coffee and milk allergy

This was a terrible thing to happen and her family must be devastated. I feel very sorry for the barista too.

Do they have vegan chocolate at Costas? Most hot chocolate contains the warning 'May contain milk' in the ingredients panel.

aggie

It was soya milk was ordered , but cows milk was used

I think it was soya milk but the equipment had been contaminated in some way with cows milk? A series of mistakes led to this tragedy. I was using something quite obscure in the kitchen the other day that said it might have come into contact with nuts and remember thinking thank goodness no one in my family has allergies. It’s a minefield these days.

You would think in this situation the mum would be carrying an epipen.. Terribly sad for everyone involved.

We all had training on the use of epipens, and children who needed them very few) kept them in a safe place accessible at all times.
I think the girl who made the drink could barely understand English; she is using an interpreter for the trial(?) inquest (?).

No reason to blame the poor mum, I imagine that right now she is blaming herself more than anyone but what could she have done?
She ordered the drink with soya milk, something she had probs done loads of times before and made sure the barista knew about her daughter’s allergy.
Very, very sad. I imagine the barista feels dreadful too, having made a silly mistake that any other time wouldn’t end in someone’s death.
When a tragedy happens we all try to apportion blame but what good does it do?
I imagine Costa will follow this up with intensive training re-allergies so hopefully it will never happen again.
My thoughts are with the girl’s loved ones. X

Our family member who has severe allergies has carried an Epipen at all times from quite an early age. Her schools have also kept Epipens for her use, but have not objected to her carrying her own as well. Schools should allow affected children to carry their own Epipens IMO. Apparently this was a problem for this poor child, as she didn’t have one easily available.

Let's not start blaming the Mother. Your judgemental OP. The server used the wring milk.

It was soya milk was ordered , but cows milk was used