Thank you for the replies, all good stuff.
Bit more info
Annodomini - AgeUK - waiting for a call back, very hopeful that they will be able to help. [thumbup] Also, hoping to speak to them about other stuff. She bakes outstanding cakes and would love to get back into baking but needs someone wither her. I will look into the bbc info.
Bikergran, yes, the laptop is set up to make it easier for her to use it.
Nelliemoser - Library is an option, although we would need someone to go with her. AND she would insist on this being a handsome young man.
Greatnan - Hit the nail on the head. She needs repition. Embarassingly, I am (or more accurately, was) an IT trainer. I could write her a great course but need someone to deliver it and keep helping her. I am stuck miles away with a few mobilty issues of my own.
Thank you all, I will hope to get her on here someday.
Peter