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Boots No7 feedback thread – win a No7 skincare hamper worth £100 NOW CLOSED

(266 Posts)
KatGransnet (GNHQ) Mon 21-Oct-13 10:46:05

This thread is for the 100 gransnetters who have been chosen to trial No7 Restore & Renew Day & Night serum.

Here’s what Boots had to say, “No7 is the UK’s leading skincare brand. NEW No7 Restore& Renew Day & Night Serum is specifically formulated for more mature skin and actively targets the five key signs of ageing: wrinkles, lack of firmness, uneven pigmentation, fragility and dull skin. In clinical trials, after four weeks of use, both light-reflecting characteristics and levels of natural moisture return to similar levels of younger skin. New Restore & Renew Day & Night Serum is our fourth clinically proven serum meaning that we have a clinically proven serum for every stage of a woman’s life. We have had great results from our clinical trial and user testing, but we’d love to hear what gransnetters think about the product as well.”

We’d like you to use the product each day and night for at least four weeks, but preferably for the full eight weeks. Feel free to post your feedback on this thread as often as you like while using the serums.

When you're ready please answer the following questions:

Q1: What were your overall impressions of No7 Restore & Renew Day & Night serum?

Q2. After using Restore & Renew Day & Night serum for four weeks, how significantly has your skin changed in the following areas? If so please give details.
· Lines and wrinkles
· Firmness
· Pigmentation
· Fragility
· Skin’s radiance

Q3. The RRP for No7 Restore & Renew Day & Night serum is £24.95, do you think you'd be likely to buy the product again or not? If so, why? If not, why not?

Q4. If it came up in conversation, would you recommend the serums to a friend? If so, why? If not, why not?

Everyone who adds their feedback to this thread will be entered into a prize draw to win a No7 skincare bundle worth over £100.

Please note, Boots may use any comments posted on this thread in marketing, editorial and/or promotional material so please only post if you are happy with this.

Thanks and good luck,

GNHQ

RuthKJones Wed 27-Nov-13 18:29:53

Q1: What were your overall impressions of No7 Restore & Renew Day & Night serum?
I was impressed with the serum, a little went a long way and it made my skin feel really soft and supple.

Q2. After using Restore & Renew Day & Night serum for four weeks, how significantly has your skin changed in the following areas? If so please give details.
· Lines and wrinkles
· Firmness
· Pigmentation
· Fragility
· Skin’s radiance

Slight improvement in lines at the corner of my eyes, although I'm quite lucky in having good genes! Improvement in firmness of my skin, and overall I seem to have a nice glow. No real improvement in age spots unfortunately.

Q3. The RRP for No7 Restore & Renew Day & Night serum is £24.95, do you think you'd be likely to buy the product again or not? If so, why? If not, why not?

Unfortunately I don't think I'll be buying the serum - just that bit too much for me on top of other skin care I need. Maybe ask Santa!

Q4. If it came up in conversation, would you recommend the serums to a friend? If so, why? If not, why not?

I'd definitely recommend the serum - already have. A really nice product.

Galen Wed 27-Nov-13 17:18:44

Mine has all gone! I'm waiting til I can get to Boots to buy some as it's at least as good and cheaper than my usual ones!grin

moleswife Wed 27-Nov-13 16:58:33

Having had still more time to use the Boots serum I still wasn't noticing any difference just that my skin felt softer and I liked the smell, then I had a small blemish which I used the serum on and it healed quicker than usual. Next someone actually said to me recently how nice my skin was - this was a shock as I've always thought of all the things I'd change about myself it would be my skin! I'm also surprised there still seems to be enough left for another week or two!! I must add that I'd never have managed without the 2 different colours of tube to differentiate night from day!

Lizziehop2 Wed 27-Nov-13 15:23:50

1: What were your overall impressions of No7 Restore & Renew Day & Night serum?
A1) I like it. After 4 weeks still have at least another weeks use in the tubes. The serum provides a good base for my moisturiser and have not used a Primer(after moisturiser and before foundation) during the trial as it did not seem necessary.

Q2. After using Restore & Renew Day & Night serum for four weeks, how significantly has your skin changed in the following areas? If so please give details.
· Lines and wrinkles
· Firmness
· Pigmentation
· Fragility
· Skin’s radiance
A2) My skin is definately smoother and more radiant but not noticed any difference with the firmness or lines/wrinkles. (Maybe because of continued use of Boots Lift & Luminate serums?)

Q3. The RRP for No7 Restore & Renew Day & Night serum is £24.95, do you think you'd be likely to buy the product again or not? If so, why? If not, why not?
A3) Yes, would continue to use it, rather than the Lift and Luminate which I usually buy.

Q4. Would you recommend to a friend.
A4) Yes

nanahil Wed 27-Nov-13 06:10:52

Q1
I also liked the fact the day and night tubes were easy to identify.
This some how helped me to fit the use of cream easily into my somewhat erratic skin care routine. I liked the feel of the product very much.
Q2,
I can not notice any significant change in general appearance, however my skin does feel better, this may be because I have been using the product and therefore moisturising more regularly .
Q3
I probably would purchase but look out for it on a promotion.
One of the problems of purchasing creams for ageing skins is determining which one to buy, I would love not to feel so confused at the Skin Care Counter!
Q4
I would be careful to recommend any skin care product to any one as skin care is such an individual subject. However I would recommend Boots as the place to go to.

Busybee Tue 26-Nov-13 10:46:32

I have used the serums for 5 weeks, and probably have enough to last for 8 weeks. I apply to face and top of neck but not eye area.
Q1: Overall impressions:
I like the different colour tubes; easy to apply, and absorbed easily; skin is soft and smooth as a base for moisturiser.
But having to pack 5 products (day & night serums & moisturisers, & eye cream) for going on holiday is not ideal. I'm not clear why the serum has to be applied separately to moisturiser.

Q2. Skin changes:
I have dry & sensitive skin so have moisturised regularly for years and used Boots serums since their launch as a 'miracle product'. I haven't noticed any significant difference with R&R.
Lines and wrinkles & age spots seem about the same.

Q3. Likelihood of buying the product:
As it is the same price as the serums for younger age groups, I'll now buy R&R. I always look for the 3 for 2 offers. Maybe I'll have to think again next year when I retire and my income goes down.

Q4. I would recommend the serums to a friend who has a similar skin type to me.

2old4hotpants Mon 25-Nov-13 16:50:58

Almost six weeks into my trial now, and still disappointed. I cannot see much difference between this and the Lift & Luminate and Protect & Perfect that I have tried previously. All do give a smoother feel to the skin but not a lot more. I have not noticed any change to the fine lines round my eyes, and pigmentation marks are just as noticeable as before. Am I being cynical in thinking that all these products, which are aimed at different age groups, are in fact virtually the same, and that the age group marketing is designed to merely increase sales?

I am not sure if I will buy again. I may be tempted if I had enough Boots points, or if it was on special offer. The psychological aspect of feeling I am doing the best I can to hold back the ravages of time may outweigh my disappointment. I am grateful to have been offered the chance to try the serums, but please, Boots, do carry on researching for a product that truly does match your claims.

janeainsworth Mon 25-Nov-13 14:07:22

I bought a new supply of these this morning at my local Boots - cost was £19.99 not £24 as previously said, plus I could have had 3 for the price of 2 but I don't feel quite that committed just yet wink
and I got a £5 voucher for skin care and a £3 voucher for make up.
So perhaps a bit more affordable than we first thought, maybe Boots have been reading the threadgrin

jcdoh Mon 25-Nov-13 13:31:11

having read many comments regards these serums, I do agree with them;
the day serum felt good and the smell I found pleasant;
but it has not had a really noticeable effect , slight benefit in the condition of my skin,
but no impact on my lines both around my mouth nor above nose;
firmness a slight improvement ,
but cannot see pigmentation improved,

again the night serum very smooth;

these serums although not as expensive as top market ranges - which I could not afford to buy - therefore do not have any knowledge as to whether or not they work; are still expensive for my pension; therefore I will not be buying them.

recommending them well yes -- but not with a `you must buy these!'

ange Fri 22-Nov-13 17:42:31

Both serums very easy to use.

Have used them for 4 weeks now, I put each on one side of my face and used my usual on the other side! Little difference to wrinkles, (I don't have many!) but I do think my skin is brighter and less pigmented. Also used it on my neck and very happy - it seems firmer and less turkey like. And no reactions - my skin is very sensitive, especially my neck which gets red, angry and itchy with many creams.

Would I buy it? It's expensive, but a little goes a long way. Would try and wait for special offers.

I would definitely recommend the serums to friends

Granoveve Fri 22-Nov-13 15:02:58

Q1: Overall impressions ? Both serums were easy to use. The night serum sank in easily and did not leave marks on the pillow and the day serum certainly made it easier to apply my makeup more evenly.

Q2. After using Restore & Renew Day & Night serum for four weeks, how significantly has your skin changed in the following areas? If so please give details.
· Lines and wrinkles - not really a noticeable difference. To be fair, I haven't really got wrinkles except by my eyes.
· Firmness - my skin certainly felt smoother in the mornings after using the night serum.
· Skin’s radiance That's what my husband noticed most. He said it looked brighter, especially for the time of year.

Q3. The RRP for No7 Restore & Renew Day & Night serum is £24.95, do you think you'd be likely to buy the product again or not? If so, why?
I have already asked for some for Christmas, (it'll probably be from ebay after what I read on here), but on the whole I find it too expensive now. I don't know how long it's supposed to last, but the night serum has almost gone already. Now the formula has been created, it wouldn't hurt to have bigger tubes for the same price or lower price for the same size.

Q4. Would you recommend the serums to a friend? Yes. I like the serums and Boots cosmetics, but mainly because, as I said, the night serum sank in easily and did not leave marks on the pillow and the day serum certainly made it easier to apply my makeup more evenly. Also because many friends are still working full time and might not see the price as an obstacle.
Thanks for letting me be part of the trial.

janeainsworth Fri 22-Nov-13 12:15:50

I've used the serums for 5 weeks now and I've posted before and after pictures on the pictures thread.

Answers to the questions:
1. Overall impressions - I've tried to use them neither sparingly nor lavishly and have nearly finished the tubes, so using them on a permanent basis could work out expensive.
I would prefer it if the perfume was a bit more subtle!
2. Lines & wrinkles not changed
Firmness and softness improved
Pigmentation possibly slightly less
Fragility- isn't that the opposite of firmness?
Radiance - not really any change
3. I will probably buy again and use with the Restore & Renew moisturisers which I intend to try when my current moisturiser runs out. But I will compare the costs with the brands I'm currently using (Nivea, Simple)
4.If a friend asked me I would say I quite like the serums but hesitate to recommend anything to anyone!

KatGransnet (GNHQ) Fri 22-Nov-13 09:12:54

test post

buffersmoll Thu 21-Nov-13 20:46:16

Q1 Overall impression - as has already been said re packaging: excellent!!.

Q2 I had to wait 6 days for the rosacea to quieten down which is still there although my skin does feel good.

Q3 I would buy it again if it were half again as big. Too pricey with current size.

I would recommend to anyone. Am a big fan of Protect etc., I just need someone to come up with something to take away the Rosacea.
I think possibly remove the scent.

buffersmoll Thu 21-Nov-13 20:43:22

Q1 Overall impression - as has already been said re packaging: excellent!!.

Q2 I had to wait 6 days for the rosacea to quieten down which is still there although my skin does feel good.

Q3 I would buy it again if it were half again as big. Too pricey with current size.

I would recommend to anyone. Am a big fan of Protect etc., I just need someone to come up with something to take away the Rosacea.
I think possibly remove the scent.

buffersmoll Thu 21-Nov-13 20:39:38

Q1 Overall impression - as has already been said re packaging: excellent!!.

Q2 I had to wait 6 days for the rosacea to quieten down which is still there although my skin does feel good. Skin has nice light

Q3 I would buy it again if it were half again as big. Too pricey with current size.

I would recommend to anyone. Am a big fan of Protect etc., I just need someone to come up with something to take away the Rosacea.
I think possibly remove the scent.

buffersmoll Thu 21-Nov-13 20:36:46

Q1 Overall impression - as has already been said re packaging: excellent!!.

Q2 I had to wait 6 days for the rosacea to quieten down which is still there although my skin does feel good. Skin has nice light

Q3 I would buy it again if it were half again as big. Too pricey with current size.

I would recommend to anyone. Am a big fan of Protect etc., I just need someone to come up with something to take away the Rosacea.
I think possibly remove the scent.

buffersmoll Thu 21-Nov-13 20:31:51

Q1 Overall impression - as has already been said re packaging: excellent!!.

Q2 I had to wait 6 days for the rosacea to quieten down which is still there although my skin does feel good.

Q3 I would buy it again if it were half again as big. Too pricey with current size.

I would recommend to anyone. Am a big fan of Protect etc., I just need someone to come up with something to take away the Rosacea.
I think possibly remove the scent.

Adrienne Thu 21-Nov-13 20:17:50

I have been using the samples for 5 weeks and there seems to still be quite a lot left in the tubes so I am hoping for great improvements in the next three weeks! I have enjoyed using the products, they replaced an Estée Lauder one I was using. I am not sure that there has been much change in the wrinkles, perhaps a little on the fine lines above my lip. I will report back when I have finished the tubes.

Lizziehop2 Thu 21-Nov-13 17:25:34

Q1: What were your overall impressions of No7 Restore & Renew Day & Night serum?
A1) I like it. After 4 weeks still have at least another weeks use in the tubes. The serum provides a good base for my moisturiser and have not used a Primer(after moisturiser and before foundation) during the trial as it did not seem necessary.

Q2. After using Restore & Renew Day & Night serum for four weeks, how significantly has your skin changed in the following areas? If so please give details.
· Lines and wrinkles
· Firmness
· Pigmentation
· Fragility
· Skin’s radiance
A2) My skin is definately smoother and more radiant but not noticed any difference with the firmness or lines/wrinkles. (Maybe because of continued use of Boots Lift & Luminate serums?)

Q3. The RRP for No7 Restore & Renew Day & Night serum is £24.95, do you think you'd be likely to buy the product again or not? If so, why? If not, why not?
A3) Yes, would continue to use it, rather than the Lift and Luminate which I usually buy.

Q4. Would you recommend to a friend.
A4) Yes

ps/Third attempt at posting this so hope it works!!!!!

Lizziehop2 Thu 21-Nov-13 17:14:13

Q1: What were your overall impressions of No7 Restore & Renew Day & Night serum?
A1) I like it. After 4 weeks still have at least another weeks use in the tubes. The serum provides a good base for my moisturiser and have not used a Primer(after moisturiser and before foundation) during the trial as it did not seem necessary.

Q2. After using Restore & Renew Day & Night serum for four weeks, how significantly has your skin changed in the following areas? If so please give details.
· Lines and wrinkles
· Firmness
· Pigmentation
· Fragility
· Skin’s radiance
A2) My skin is definately smoother and more radiant but not noticed any difference with the firmness or lines/wrinkles. (Maybe because of continued use of Boots Lift & Luminate serums?)

Q3. The RRP for No7 Restore & Renew Day & Night serum is £24.95, do you think you'd be likely to buy the product again or not? If so, why? If not, why not?
A3) Yes, would continue to use it, rather than the Lift and Luminate which I usually buy.

Q4. Would you recommend to a friend.
A4) Yes

Lizziehop2 Thu 21-Nov-13 17:10:14

Q1: What were your overall impressions of No7 Restore & Renew Day & Night serum?
A1) I like it. After 4 weeks still have at least another weeks use in the tubes. The serum provides a good base for my moisturiser and have not used a Primer(after moisturiser and before foundation) during the trial as it did not seem necessary.

Q2. After using Restore & Renew Day & Night serum for four weeks, how significantly has your skin changed in the following areas? If so please give details.
· Lines and wrinkles
· Firmness
· Pigmentation
· Fragility
· Skin’s radiance
A2) My skin is definately smoother and more radiant but not noticed any difference with the firmness or lines/wrinkles. (Maybe because of continued use of Boots Lift & Luminate serums?)

Q3. The RRP for No7 Restore & Renew Day & Night serum is £24.95, do you think you'd be likely to buy the product again or not? If so, why? If not, why not?
A3) Yes, would continue to use it, rather than the Lift and Luminate which I usually buy.

Q4. Would you recommend to a friend.
A4) Yes

pattieb Thu 21-Nov-13 11:01:16

I have really enjoyed being part of this trial. The product is quite nice, easy to apply, absorbs well & not greasy. Not sure that there is any improvement my cheeks seem more dry but that might be due to the colder weather. It seems quite expensive. so probably wouldn't buy unless it was on 'special offer'

petallus Wed 20-Nov-13 21:26:00

My daytime serum has run out but there is still plenty left in the one for nighttime even though I used both each day. I wonder if this could be because skin is dryer in the morning when I have been in the shower, washing my hair, than in the evening.

Jennypenny Wed 20-Nov-13 20:47:57

Thank you forgiving me the opportunity to test to test the products. Answers as follows.

1. Overall Impression

Very pleased. Different coloured tubes helpful, creams quickly absorbed. Wasn't using enough at first then read a pea sized blob recommended and this worked well. Instructions needed! Skin felt hydrated and comfortable.

2. After 4 weeks

Skin looks fresh and glowing, as much as it can at aged 65! Used the serum in conjunction with No 7 hot cloth cleanser and day and night cream. Skin feels smooth and firm. Think the biggest improvement is my neck, but it hasn't previously had this much attention.

3. Would you buy this product again.

Don't think so, it would be too expensive to spend £24.95 per month plus purchase the other creams, even if on offer. Might treat myself occasionally.

4. Would definitely recommend to a friend.