Bethany made mistakes, granted, I wouldn’t ever forget a birthday, holiday without my children etc, they come first, she’s been extremely thoughtless on occasions . however she’s not a narcissist, they don’t do reflection and admit to mistakes, they wouldn't take not being the central figure and walk on eggshells to try and have a relationship with their child, they control. In fact it’s the daughter who has control, who is being manipulative getting her own back on her mother for past mistakes. She is not interested now in her mother and she’s is out. The best thing Bethany can do, is send a letter, no good talking to her daughter as she won’t, say how very sorry she was absent when she shouldn’t have been, was thoughtless and wish she could turn the clock back, but she can’t, that she always loved her and failed to show that. Then get on with her life. If the daughter could go to all the trouble of buying and sending that book, underlining past mistakes but give no opportunity to connect, it’s pointless and cruel.