Emails can be as personal or as impersonal as you like, just like hand-written or printed letters. I used to write loads of letters by hand but can no longer write more than about a postcard's worth without it being too painful. Thank goodness for email, I say!
Do those of you who think email is impersonal find gransnet impersonal too? If not, what's the difference?
34 year old assisted euthanasia