Yesterday I went into a major electrical retailer and in total spent just over £700 when I was about to pay I was told they charge £37 to deliver and a further £40 to set up (TV). Does anyone else feel this is unreasonable? I told them they either deliver and set up for free or they could cancel the order and I would go elsewhere.
They had to call the manager who tried to tell me it was out of his hands and there was nothing they could do. When he saw I wasn't going to take no for an answer he said he could reduce the items I had bought by £80 which would cover the delivery and set up costs.
Barrow Thu 18-Oct-12 10:44:35
absentgrana Thu 18-Oct-12 10:45:40
Anne58 Thu 18-Oct-12 10:55:00
Grannybags Thu 18-Oct-12 11:00:46
harrigran Thu 18-Oct-12 12:08:44
Barrow Thu 18-Oct-12 12:11:29
Mishap Thu 18-Oct-12 16:17:19
crimson Thu 18-Oct-12 16:43:25
POGS Thu 18-Oct-12 17:00:30