I ordered a new curtain pole from John lewis along with finials and rings etc to match the one I already had.
The line was discontinued but they still had stock.
The finials and rings arrived, but no pole!
I rang and asked 'where's my pole?'
"Sorry madam that line has been discontinued and we have no more"
Nobody thought to tell me!
Also because the cost of a slightly smaller pole is less than £20 , I have to pay a delivery charge!
The original order was over £30 and therefore delivery was free!
I'm cross 
Gransnet forums
AIBU
Well I've just moaned at them and they're refunding the delivery charge!
Galen 
sometimes I wonder if the customer is just there for the benefit of the retailer.....
Not curtain poles, but I've had a week of returns. First a bag bought for DD's birthday still had the security tag attached so no present for DD as I had to trail all the way back into Edinburgh with it; second - a new bag fell to bits scattering the contents far and wide, so back to Ed again and third a kitchen clock bought yesterday refused to tick. On the way home from returning it today I decided to buy a Tesco meal deal and was told that it was 'off' until tomorrow when the Valentine's Day promotion starts' despite being displayed in the cabinet, as there 'weren't any puddings' and then I was charged £5 for 2 packets of smoked salmon which were priced at £2 each - the till picked up a 2 for £5 offer on seafood. I think I will give up shopping for a bit
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