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Washing machine

(28 Posts)
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harrigran Fri 22-Feb-13 11:55:04

No you are not being unreasonable Galen back on the phone to John Lewis now and tell them it is not good enough. I got satisfaction when I told them that I was losing confidence in John Lewis and not sure that I would be able to spend money in the shop again.

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grrrranny Fri 22-Feb-13 11:51:32

Nope - not unreasonable. Is it a washing machine (thread title) or tumble drier or one of those that washes and then drys. Not sure if it makes a difference but the combined machine may have a more complex motherboard not readily available? That is rubbish really as it doesn't matter. Expensive machine should last longer than two years - not fit for purpose or similar. I'm surprised you haven't fired off an eloquent email to John Lewis hmm

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Galen Fri 22-Feb-13 11:03:10

Am I being unreasonable to think that being a month without a washing machine is too much.?
My machine broke down three weeks ago. John lewis eventually contacted a repair firm who took two weeks to come out, said the mother board was gone and would have to order a new one! Today they've just rung to say that the part hasn't arrived and they haven't another appointment til next Friday! This was an expensive tumbler drier less than two years old!

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