I would be very cross too Kiora - that is a huge sum of money and very stupid not to have waited for the inspection, however long the insurance company took, unless the car was somehow undriveable which it seems it wasn't. But I'm glad you all are OK tho, it must have been an awful experience, esp for your DH who was driving. 
Does anyone have a really simple diet plan?
Apparently - Employers are not working people

on your behalf Kiaora