Where we lived previously our mail service was excellent. Since moving I can only describe it as abysmal.
During the snows a couple of years ago we had nothing delivered for two weeks, though other posties were out delivering in other areas of the town (yes, we live in a town not some far flung rural outpost) and I was able despite the snow and being of advanced years to walk up the hill to tne shops.
I'm always receiving someone else's mail, but then so does everyone in our street it appears. Recently I've started receiving Christmas mail for a couple who live in a town about 50 miles away. This I parcelled up and forwarded to them.
Several parcels with gifts ordered for Christmas never arrived.
Fed up to the teeth of this I've been in touch with the Royal Mail Escalated Customer Service Team, who have been excellent. I've sent them photos of the misdeliverd mail - loads of them and they have promised to investigate and take action.
Today I took delivery of two lost parcels (both posted to me in early November) but while it's great to have these at last - even though too late for Christmas, is it really too much to ask that our particular Sorting Office and our particular postman actually delivers the mail to the right house at the right time?
Anya Sat 27-Dec-14 13:50:13
vampirequeen Sat 27-Dec-14 14:11:27
Anya Sat 27-Dec-14 14:17:09
durhamjen Sat 27-Dec-14 14:54:42
Anya Sat 27-Dec-14 15:46:18
J52 Sun 28-Dec-14 08:45:10