Throw away society

I notice it's out of stock. Must have been a run on them...

"You spent £2,500 on a tv? [faints clean away...]"

Peanuts

Why is Curry's getting attacked Petra said she had her money back!

I have had good service from Curry's to be honest, I quite like them.

It certainly is a high end t.v Petra and you would have thought a replacement would have been a better option for LG.

If I was a conspiracy theorist I would be thinking there is something sinister going on given the recent stories of privacy and such products.

I did say on Friday, Jen, that Currys have given us our money back.
They didn't argue at all.

Just because LG wouldn't let Currys look at the set is no reason for Currys not to give you a replacement or your money back. It's a trading standards matter. It's not fit for purpose. Doesn't do what it says on the tin.
Your contract is with Currys. They should not sell you something that is faulty in that time.
I always find threatening the company with trading standards gets me my money back for a faulty product.

Beyond economic repair may indicted that there has been a design change and the unit should be replaced rather than be repaired, if this is within the warranty period, it should be FOC.

Nellie. It wasn't Currys that told us they wouldn't look at the set. It was Lg who wouldn't let Currys look at the set.
The problem seems to be that the Eco settings are not working, ie if you leave it too long without changing channel it turns itself off, although that was ok.
Our problem was that there is an Eco setting where if the TV reads that there is too much brightness it will lower the brightness to save electricity. You can switch this off but ours wasn't working. These TVs use about a KW an hour if you don't use the Eco settings.

Husband was a tv engineer for many years - he worked for Curry's at first, then had his own business from our garage. He used to spend hours on one set, trial and error to find the fault. But later, as Jings said , most repairs were done by replacement of a circuit board etc.
Now it seems he would be out of a job - tv engineers no longer exist.

Petra Currys should not have told you that. The retailer is fully responsible and they should sort out any problems with the manufacturers. after refunding or replacing your purchase.

I had an Indesit dish washer as a replacement under warranty. From Currys or Comet. I can't rememberwho now. That failed after a month.

We called out an engineer. After three attempts to send the correct spare part we gave up, asked them to take it away and upgraded to a new Bosch which after 13 yrs is still working. There was no hassle with that at all.

Perhaps because Currys wouldnt choose to stock them otherwise, when they know that some of them are going to be shortly faulty?

Lg will not let Curry's look at these TVs. When we first complained they phoned Lg while we were there and were told that Lg alone deal with them.

Exactly, durhamjen. The retailer is responsible for the quality of the products they sell (supply of goods and services act) and should always be the first port of call if the product is 'not fit for purpose' or not 'of merchantable quality'.

Petra, your contract is with Currys anyway if that was where you bought it. They should replace it, not LG.

We paid that much for the first flat screen that came out, it was 22" and none of the frills you get now.

Sorry, none of my business I know - I didn't even realise you could pay that much for them.

Ana. Yes we did. The picture quality is outstanding, the 3d is absolutely amazing.

You spent £2,500 on a tv? [faints clean away...]

The heating element in my dishwasher packed in at Christmas. The new element cost £80. Fitting would cost at least as much a again. Total cost a minimum of £175. I bought a new dishwasher.

Knowing that there is no good reason for a heating element to cost so much I did some research. A replacement 2kw heating element for a kettle costs £6 - a new kettle costs approx. £20. A replacement 3kw heating element for a hot water boiler (popular with Church hall kitchens) costs £30. A new water boiler costs £90. A new 1.4kw element for a dishwasher costs £80 and a new dishwasher costs £200 upwards. Plus of course the cost of fitting.

Do I see a pattern here? Elements priced so that with fitting you might as well just buy a new appliance?

I am sure this applies to the pricing of a lot of spare parts.

I would presume that since others around the world have had the same problem, that Lg know that they have to write some off.

What shocked me was: this TV was £2,500. And Lg deemed it unrepairable !!

I think that quite a lot of large electrical appliances now come with a 5 year insurance cover (for which you can pay when purchasing, if you like). We had all new appliances when we moved house, and yes, after five years they started to give us trouble, and were eventually replaced. So I have a feeling that things are built to fall apart after a time - it does keep the workers employed though.

My mobile phone was deemed beyond repair the other week and I expressed surprise. I was asked how long I'd had it - no more than two years I said. "Oh well", the people at Carphone Warehouse said "that's about how long they last" - what!!

Penstemmon What a cheek expecting you to dispose of their faulty appliance.

I bought a wine cooler because my fridge is not huge and I thought I could release shelf space if I moved the fruit juice and sparkling water into a wine cooler
However it arrived in time for our New Year Eve party but failed to reach the recommended temperature so we did not use it. I contacted the company and they sent an engineer (two week wait), he did not have the part so he would return when he had one (three week wait) He returned with part but it was something else wrong after all and probably not repairable. I contacted the company again who said, if I supplied proof of purchase they would deliver a new cooler but not remove the 'old' one. I pointed out it was NOT an old one and that they would be taking it away. DH packed it back into its original box and put it by the door to be collected when the new cooler was delivered.

New cooler is working well, not sure of the fate of the old new cooler but probably on the scrap heap.

I have recently bought a new computer to be told by Currys that they do not expect it to last more than 2 years. My previous one was nearly 8 years old. Getting parts is the main problem for appliances I find.

I am certain that Gordon my computer man will manage to keep my computer running for many more years.

My stairlift managed to run for a whole week before breaking down and needing a replacement part.

I suppose it was my own fault. I didn't read up on it before we bought it.
After we started having problems I looked on line to see what people were saying. And there it was: the same problems that we were experiencing.
This forum was from people all round the world, and I have to say that a lot of people (not in the uk) were getting no joy from Lg. At least we got our money back.