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AIBU

Hermes delivery

(55 Posts)
jollyg Wed 04-Nov-15 14:59:11

We have an inner and outer front door. Space inbetween

Outer closed only at night.

Hermes just leave the parcel in a corner, no bell ring.

Cant complain

loopylou Wed 04-Nov-15 14:32:11

I'd have absolutely incandescent too.
That's appalling 'service' to put it mildly.
Luckily the Hermes delivery people I've met here seem to be lovely, unlike Yodel steam coming out of her ears emoticon needed please

Charleygirl Wed 04-Nov-15 14:24:49

I was standing at my front door a few months ago having seen the Hermes delivery van. I saw him by accident drop my parcel from the van to the ground and he would have picked it up and delivered it I am sure if I had not seen him and complained. It was something electrical so it would have loved a mighty bang before usage. It was returned.

merlotgran Wed 04-Nov-15 13:40:11

I don't blame you for being angry, nina. Hermes, in my opinion, are a bunch of incompetent lying b*****ds.

They will often say a deliver has 'failed' - meaning you're not in when you've been waiting in all day and we also get e-mails giving us a delivery time when they actually turn up two days later.

I'm waiting for two parcels today......Fingers crossed!!

ninathenana Wed 04-Nov-15 13:20:52

I am soooo angry that I'm tearful.
A private car driver has just come to my door with a parcel I'd ordered. I'd had an e-mail from Hermes about the delivery.
He banged the glass in the front door rather than use the knocker. I commented on this saying he was lucky I'd heard him. He then refused to give me the parcel shockshock went back to his car. I apologised though I didn't think I had cause to. "No, too late now. I'm sending it back" Got in and drove off.
I immediately got on the phone and sorted it but I am still fuming!!!