I have used Woolovers for several years, with no problems. At the end of November I ordered a Christmas present on line. The site was very slow, but eventually I got to pay using PayPal.
Despite getting promotional emails every day, I did not get any confirmation of my order. The payment went out immediately from my PP account.
Today I rang their customer services to enquire. No there was no record of my order and yes they had the money since Nov. 30 th!
The young lady tried to blame PP, but how can they just take money attached to no order? They know my address and email, but did not bother to question why they had my money! Soon want to use both when trying to get me to buy!!
I cancelled any further dealings with them. However, it makes me concerned about others. How often does this happen? What if I had sent it straight to the recipient. How would I know it had not arrived. Could have caused embarrassment!
J52 Fri 11-Dec-15 13:48:39
annodomini Fri 11-Dec-15 14:19:59
TriciaF Fri 11-Dec-15 15:34:42
J52 Fri 11-Dec-15 15:52:00
kittylester Fri 11-Dec-15 15:59:50
M0nica Fri 11-Dec-15 16:15:27
loopylou Fri 11-Dec-15 16:19:49
Luckygirl Fri 11-Dec-15 16:45:19
Alea Fri 11-Dec-15 17:45:38
jinglbellsfrocks Fri 11-Dec-15 18:00:07
annodomini Fri 11-Dec-15 18:18:58
J52 Fri 11-Dec-15 18:43:58
Charleygirl Fri 11-Dec-15 18:51:00
M0nica Fri 11-Dec-15 20:11:41
Ana Fri 11-Dec-15 20:14:15
rosequartz Fri 11-Dec-15 20:14:43
M0nica Fri 11-Dec-15 20:45:32
jinglbellsfrocks Fri 11-Dec-15 20:57:57
Alea Sat 12-Dec-15 07:19:14
kittylester Sat 12-Dec-15 08:03:45