When my 3 sons passed their driving tests I said to each of them, 'Try to remember the idiots you've met throughout your life, some of those people are behind the wheel of a car. So even though you may be doing everything correctly, expect some of those to do the unexpected and dangerous'. Same applies online. It takes allsorts. In an ideal world it would be nice to think all people you come into contact with online will show empathy, sympathy, understanding. But some of them are idiots. Don't post anything sensitive, if you are sensitive. And be prepared to ignore some twat sitting behind the safety of a screen if they are cruel for cruel sake. Rise above it. Knee jerk reaction to subjects open to debate are o.k. in my book. That's different. Nothing wrong with healthy, sometimes heated, discussion. I would hate to see freedom of speech a thing of the past. Usually, the people who are dismissive of another's problem, are usually the type who sail through life without any. So can't understand how it feels. Most people who have experienced anything worrying, upsetting, frightening, will have empathy for those who are struggling.