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This will not happen again !

(48 Posts)
NanKate Thu 19-May-16 09:34:36

6 weeks ago I arrived for my cut and blow dry at 8.45 with my very nice hairdresser who said that the lady coming through the door was her next client who had arrived early, would it be possible for her to quickly put the other client's hair in rollers so that she could come back and concentrate on me in one go. I wasn't busy that day and said it was no problem.

I arrived at same hairdressers yesterday and exactly the same scenario happened, I wasn't feeling well and decided maybe sitting quietly for half an hour would be ok, however I said to the hairdresser I would definitely not do this again. I was quite happy if her client wanted to book the 8.45 and I would book the next, but I wasn't prepared to have my appointment delayed again.

As her client was about to have her hair washed she asked if she had pushed in in front of me and I said it was the second time hmm and it would not happen again. We chatted a bit and she said she was more than happy for a junior to come and take over her hair, but none were available.

This delightful (and I mean that) lady was Patricia Green who plays Jill Archer in the Archers. smile

Anything similar happened to you ?

Nonnie1 Thu 19-May-16 10:10:48

I used to go to a really posh salon in Leeds city centre for my hair cutting and styling once every six weeks.
It was expensive but I worked full time and could afford it. It was something I looked forward to. I got on well with my stylist and he always cut my hair perfectly.

I had an appointment one Saturday. I had worked all week and done some overtime and not had the chance to wash my hair, but since I had this appointment I was not too bothered. My hair was not filthy by any means.

I arrived on time and they sent me straight upstairs, gowned me up and left me waiting for my stylist . I saw him as I went up. He was working on another lady.

I waited.

I waited

And II waited...

I asked someone passing if they had forgotten me. They apologised for the wait and said they would speak to 'Graham'.. so he knew I was there.

I waited and waited and waited.

Eventually after a long time of nothing - no offer of a coffee or an excuse I got up and left. I was shaking. I had waited around 45 minutes.

I remember the receptionist looking at me with an open mouth as I removed the robe and asked for my coat.

I walked over the road to another salon and made an appointment for the next Saturday, and then I went home.

This was over thirty years ago and I still remember the way I felt walking out, as if I had done something wrong.

Their loss. They did not value me obviously.

Six months later I walked past the place and it had gone out of business.

dramatictessa Thu 19-May-16 10:18:39

When you asked had anything like this happened to anyone else, did you mean being pushed out of an appointment, or meeting a famous person in the process?! I've often had hairdressers working on another person during my appointment, which seems a tad rude. But when I dated my hairdresser (long story!) I realised that it's necessary to enable them to get through all their appointments. Never met anyone famous that way though

NanKate Thu 19-May-16 10:27:56

Dramatic I just meant any story of interest.

Nonnie I bet you smiled when you saw they had gone.

Nonnie1 Thu 19-May-16 10:27:58

dramatictessa, I think you are right but there is a subtle way of doing it, without offending folk !

Jane10 Thu 19-May-16 10:38:20

I have a problem with my extremely nice dentist. I ALWAYS have to wait at least 30 minutes. As I always arrive on time I'm wondering if I dare turn up late myself. Is my time less valuable than hers? I'm not an NHS patient as the dental plan I'm on actually works out cheaper than NHS rates (due to my teeth I should say. Monthly rate set based on assessment of my gnashers.) I do look at my watch meaningfully when I'm finally ushered into the room but nothing changes. They basically, knowingly overbook. V irritating.

gillybob Thu 19-May-16 11:11:41

I find visiting the hairdressers extremely stressful and I have a problem with mirrors and can't bear looking directly at myself. I went to the same hairdressers for many years and I think they must have got complacent as it was always me that got pushed back to accommodate "someone in a hurry" . I also seems to always get stuck with a junior and only saw the proper hairdresser (with whom I had my appointment) for the short time it took her to trim my hair. It got so bad that I often sat and waited for over an hour before I was even started (even though they knew I had little time to spare) so I vowed I would never go back. I have found a small salon with just the owner and her 2 assistants. I am in and out in no time which suits me just fine.

Greyduster Thu 19-May-16 12:03:48

I went to my hairdressers yesterday, dead on time for my appointment. I could see as I approached from outside that she was just finishing her previous client, but there were two other ladies in the salon who appeared to be waiting so I was a bit taken aback. It turned out they were a couple of her regulars, who I know, who had just popped in for a chat. So we all had a good natter and I got my usual superb cut. When I worked in London, I used to go to a small salon in Bond Street which was a branch of a larger salon in Jermyn Street, and always had my hair cut by the same chap. He was very good and salon had a nice atmosphere. Fast forward a couple of years and they closed the Bond Street branch and I was shunted off to the main salon, where I was assured I would get my usual hairdresser. Not. I felt as if I was treated like something someone had brought in on the bottom of their shoe and I never went back again.

pensionpat Thu 19-May-16 12:17:30

People know who they can push aside without a fuss. It does feel awkward but on a coup,e of occasions - hairdresser and nails- I have forced myself to complain for my own self-respect. It did mean that I had to find another salon, but that is the ultimate sanction for the rude hairdresser.

dramatictessa Thu 19-May-16 12:18:52

Couldn't agree more, Nonnie - there are ways and means of keeping customers happy/unhappy! I've tried lots of hairdressers over the years and found that most of them start off very solicitous and try really hard to do what you want, then get blasé after a few months and rush the cut. It used to work better when I changed my hairstyle often, but now it's basically just a one inch trim every 8 weeks, I have someone come to my house to do it - so much better and far more relaxing for me. Gillybob, maybe you should try that - you don't have to look in a mirror at all, and you get undivided attention.
As far as the dentist goes, I usually have to wait 20 minutes - the one time I was 20 minutes late, she refused to do the examination as it was at the end of the day and she was finishing work! Mind you, she is an exemplary dentist, so I'm not complaining at all, just making an observation smile

Tizliz Thu 19-May-16 14:57:26

We were a little early for our last dentist appt - by 7 days grin. Normally we are always kept waiting but the next person hadn't arrived yet so the dentist saw both of us and even did a small filling for me. Very disappointed that she said she was leaving that practice.

rosesarered Thu 19-May-16 15:04:02

Jill Archer has ROLLERS put in her hair?Who does that in 2016( apart from her?)

numberplease Thu 19-May-16 16:36:21


MargaretX Thu 19-May-16 17:25:21

Not being a royalist I had not noticed that the Queen would be visiting Stockport -where I lived at the time. I had been shopping and went to my bus stop to go home. A policeman came and said the bus would be held up as the queen's car was imminently expected to arrive.
I stood at the bus stop and the car came by. the Queen turned to me and gave me her smile and waved! I didn't know what to do. I had bags in both hands so couldn't wave back, so I just stared,. Then her car moved off and she was soon doing a walk about awaited by hundreds of Stockport schoolchildren waving flags.
I was then upstairs on my double decker bus where I could see her in close detail far better than the hundreds who had planned to see her. That's life.

NanKate Thu 19-May-16 18:59:55

Yes Roses and she said some University was going to give her an honorary degree, which she thought was really funny.

She said a driver collects her from her Thames riverside home and drives her to B'ham to record the show, just 8 days a month, and then back at night. She said she was out of her house for 14 hours and she must be nearing 90 I would think.

She is a game old bird and sounds exactly as she does on the radio. She likes to be called Paddy.

harrigran Thu 19-May-16 19:22:23

It only happened to me once, the owner of the salon made my hairdresser do one of the owner's friends hair, she said I would have to wait an hour. I told them I would not be returning to the salon, and I didn't. My hairdresser was so disgusted she left and now comes to my home to do my hair. Famous or not nobody pinches my appointment, and certainly not somebody off the Archers FGS.

granjura Thu 19-May-16 19:32:11

Happened to me once at a top hairdresser in Leicester- walked out and never went again.

rosesarered Thu 19-May-16 19:45:20

Nankate she sounds a very friendly 'celeb' and very down to earth.Still, we would expect that from the character she plays, haha ( although well known people are often rather distant when you meet them.)

rosesarered Thu 19-May-16 19:47:10

Now we know you have curly hair number ! smile

numberplease Thu 19-May-16 21:31:05

I can`t blow dry it myself, I make a right old mess of it, occasionally have it blow dried at the hairdressers, but not really keen, they keep burning me flippin` `ed.

Linsco56 Thu 19-May-16 21:46:30

About 30 years ago I was in a hairdressing salon and who was sitting in the chair next to me...Tom Jones!!! He was appearing at a local venue that evening and obviously decided to have a haircut. After my initial shyness, I decided I had to say something and very stupidly I said "M&S will have sold out of knickers today" He just glared at me and continued reading. Cringe! blush

vampirequeen Fri 20-May-16 08:20:02

I had a similar experience with the queen. I was in London and she was the last person on my mind. I knew there where people waiting to see her in some of the streets but I wasn't interested. I was trying to get back to my dad's office and only knew one route. This was closed. I asked a policeman what I could do. If I couldn't stick to my route I was totally lost. He walked me along the first closed road and left me with another policeman. There was a tight bend in the road and the Queen's car had to take it very slowly. Suddenly she was waving directly at me. All those people waiting to see her and me, who didn't give a damn, got my own personal wave.

FarNorth Fri 20-May-16 09:29:07

Linsco56 ???

Genuinely laughing out loud, here.

Ramblingrose22 Fri 20-May-16 10:32:59

NanKate and Nonnie1 - when I was younger I was really submissive and wouldn't say boo to a goose, but I find now that I'm older, I don't let people whom I pay for a service treat me inconsiderately.

In this situation I would politely point out that this delay has happened before, that my time is precious and ask them if they can arrange for me to be dealt with within the next 10 minutes. If they say they can't or say they can but fail to get you seen in 10 minutes, I would walk out, making it clear in a fairly loud voice that you find the way you have been treated unacceptable.

Years ago, I went to a posh London salon that I could barely afford to get my hair re-styled before my wedding. They commented on the fact that I had greasy hair (which I knew already!) and offered me an expensive treatment to "cure the problem". When I politely declined it, they informed my stylist in a very loud voice that "This chick doesn't care about her hair - she won't have the special treatment".

I should have walked out there and then. The stylist made an awful job of re-styling my hair and I paid a ridiculous amount for it.

Nonnie1 Fri 20-May-16 10:37:25

Ramblingrose22, that was me... walking out was the bravest thing I ever did in my life. My heart was beating hard !

Nankate, I thought it was a shame they had closed down but knew why. You have to respect all of your customers. We all pay the same money don't we smile