Couldn't agree more, Nonnie - there are ways and means of keeping customers happy/unhappy! I've tried lots of hairdressers over the years and found that most of them start off very solicitous and try really hard to do what you want, then get blasé after a few months and rush the cut. It used to work better when I changed my hairstyle often, but now it's basically just a one inch trim every 8 weeks, I have someone come to my house to do it - so much better and far more relaxing for me. Gillybob, maybe you should try that - you don't have to look in a mirror at all, and you get undivided attention.
As far as the dentist goes, I usually have to wait 20 minutes - the one time I was 20 minutes late, she refused to do the examination as it was at the end of the day and she was finishing work! Mind you, she is an exemplary dentist, so I'm not complaining at all, just making an observation 