Oldwoman, Yes, I contacted the head office, there are signs up in the pub asking for people to be considerate but as a general rule customers don't think it applies to them. We had a really nasty episode early one Christmas morning when I asked some boisterous customers to not stand outside my house at 1am making so much noise, most of them apologised, wished me merry Christmas and moved on but one came back and threatened me with violence and threatened to smash my windows, whilst also telling me I should move. I'm afraid I was reduced to his level and gave him a choice of police (far too busy) hospital (with my handy bit of 4x2) or go home and enjoy his Christmas. He chose the latter. I'm not proud of my reaction to that incident and I doubt I'd repeat it but I haven't seen him since and it was a 'Silent Night'.
Mother of the Groom outfit woes