My friends in their late 60's have an elderly neighbour with numerous health issues. She requires regular hospital visits, can't get out of the house alone and is extremely deaf making ordering of medicine etc on the phone impossible. She basically has one member of family left but this person lives a few hours drive away and when she visits (maybe once every two months) she doesn't do much other than visits, but even then I see her car come and go without her elderly relative.
My friends have been in my company when a text from the relative comes through detailing a hospital appointment. They have also declined or cancelled arrangements with me and others in order to help this lady get to hospital etc. They find it stressful and they have mentioned to the relative it would be helpful if carers could come more than once a day, perhaps the relative could do online shopping so they aren’t carrying all the shopping home on the bus, organise a taxi for hospital appointments etc. Nothing is done. It’s just as though my friends do these things and that’s that. Our local hospital does offer lifts to those in need but they collect/drop off everyone together so makes a long day with nobody inside the hospital organising food/drinks etc and the lady sat for hours before someone realised she’d been forgotten/lost it was terrible.
Anyway, does anyone have experience or advice? They don’t simply want to say they can no longer help but the strain is really too much and they don’t want her to unnecessarily suffer. The best place for her is a care home but she won’t hear of it.
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