AIBU? My Karcher hard floor cleaner is kaput after only 3 months. Will they send someone out to look at it?
No!
I’m supposed to return it in a cardboard box. This is quite a large machine and who keeps a box that long?
After a long and quite negative discussion with Karcher, and I kept pointing out that it was their product that had failed me, they eventually agreed to send a box I could use to return their broken machine.
Well here it is! Clearly no one could be bothered to send the right size.
AIBU to expect better from them?
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