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To expect Lidl to replace my torn plastic bag?

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Greenfinch Sat 28-Sep-19 14:58:49

Like other supermarkets,Lidl's bags say that they will be replaced when broken but when I handed my old one over the assistant said they only do this for ones that break in the shop or the carpark and that anyway mine was far too old !I was astounded so rang their customer service and was told that this was indeed the case.Strange !Has anyone else been more successful ?

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Greenfinch Fri 04-Oct-19 09:16:06

Thank you for lightening the mood lemongrove.

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MissAdventure Fri 04-Oct-19 09:16:58

I thought it was as much to do with environmental concerns as anything else.

Presumably the rude bitches people on here are unaware about the need to reduce plastic.

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