My surgery expects you to explain all your symptoms to the receptionist who then decides if you need an appointment. You can’t make an appointment by visiting the surgery, you have to phone. My husband sat in their car park the other day and rang them to make an appointment.
When I complained to the GP about their system he said that all the receptionists where trained to identify emergency’s. How can an unqualified person know what your medical problem is? A few weeks ago a receptionist said to me “ you only have a Urinary Tract Infection, it is not an emergency, what do you want me to do about it”. I managed to get some antibiotics by leaving them a urine sample with a covering letter. The whole system is unbelievable.
Good Morning Good Friday 29th March 2024
How do you acknowledge Easter.
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