Our boiler is 18 years old and we recently had an annual service by British Gas. I asked the engineer if parts would be hard to come by and he checked stocks and said that they were getting scarcer.
He asked if we would like a quote for a new boiler, we said yes and he arranged for some one to come round and work out a price.
The cost was £4,600 (available on interest free credit) and an annual maintenance contract of £9 pm which we agreed to.
Meanwhile, we had a plumber round for a different job and he offered to quote. For exactly the same spec as BG, his quote was £3,000.
Dh rang British Gas to cancel the contract and they offered him 10% reduction on the spot.
AIBU to be flipping livid?
What would you NOT eat if they paid you?
Elizabeth I may have been non-binary, claims Shakespeare’s Globe