Gransnet forums


to be cross with British Gas.

(15 Posts)
M0nica Tue 04-Feb-20 23:20:41

kittylester it seems to be a normal business activity, I have had these type of offers on all kinds of insurance, and even double glazing.

I much prefer the French system where a quote contains an itemised list of works and parts required, all priced up, with a labour price at the end.

Maggiemaybe Tue 04-Feb-20 23:04:36

I thought the same, Katyj, re the quote seeming expensive. Our Worcester Bosch fitted by British Gas cost £1600, which included the power flush and 5 year servicing. That’s about what Boxt are charging now (the Miranda Hart adverts). They seem to be undercutting everyone right now,

Happygirl79 Tue 04-Feb-20 20:39:44

BG are not alone in offering discounts at this late stage
Most retailers are exactly the same
Internet providers are the worst
I always ring up a month before my contract is due to end and ask them to cut me off when I am out of contract with them
I don't ask for discount
They ask why and I say its too expensive when I have a limited income
They always drop the price by at least 15%

dragonfly46 Tue 04-Feb-20 19:22:51

I think you find this with everything.
We had the same thing and our plumber undercut BG so we went with him. We didn't even go back to BG.
But I am shortly going to question the AA's quote for our next years home insurance as I am sure they will reduce it if I threaten to cancel.\
It is scandalous especially for the old and vulnerable.

Katyj Tue 04-Feb-20 19:15:31

That’s very expensive Kitty. We’ve just had a new boiler fitted for £ 1800 could you cancel and shop around ?

cornergran Tue 04-Feb-20 18:46:17

Same thing happened when we moved here kitty. An independent plumber put in boiler and radiators and fitted the bathroom including all the tiling for less than BG quoted for the heating system. The plumber also put the radiators where we wanted them, BG told us where they would go. To answer your question, no of course you aren’t being unreasonable.

FlexibleFriend Tue 04-Feb-20 18:38:50

Like everything else don't accept the first quote.

Calendargirl Tue 04-Feb-20 18:27:45

There’s an advert running on tv with I think Miranda Hart doing the voice over, sounds like her anyway. It’s naming another boiler provider who does it much cheaper than BG, for the same product. Worth checking out.

Maggiemaybe Tue 04-Feb-20 18:26:59

But yes, it is annoying when a quote can suddenly be made more attractive when there’s someone else in the frame.

Maggiemaybe Tue 04-Feb-20 18:23:46

We chose British Gas for ours two years ago after checking their quote against others. BG’s was one of the two cheapest and included free servicing for 5 years.

Annie26 Tue 04-Feb-20 17:41:17

The same recently happened to a friend when she cancelled with British Gas. We had a new boiler put in by them last summer and got a really good deal much cheaper than expected. I guess it was because there's not a lot of call for new boilers in the Summer!

kittylester Tue 04-Feb-20 17:34:58

It was the immediate 10% discount that irritated me the most.

NannyJan53 Tue 04-Feb-20 17:32:39

British Gas are always dearer. My Mum had a new Boiler 5 years ago from them. I asked her to get a couple of other quotes, but she didn't as in her mind they are the Gas Board and to be trusted. They charged her over £1000 more than a similar one elsewhere...grrrrr.

rosenoir Tue 04-Feb-20 17:27:07

I have always thought BG are dearer than other companies for everything they offer.

kittylester Tue 04-Feb-20 17:10:26

Our boiler is 18 years old and we recently had an annual service by British Gas. I asked the engineer if parts would be hard to come by and he checked stocks and said that they were getting scarcer.

He asked if we would like a quote for a new boiler, we said yes and he arranged for some one to come round and work out a price.

The cost was £4,600 (available on interest free credit) and an annual maintenance contract of £9 pm which we agreed to.

Meanwhile, we had a plumber round for a different job and he offered to quote. For exactly the same spec as BG, his quote was £3,000.

Dh rang British Gas to cancel the contract and they offered him 10% reduction on the spot.

AIBU to be flipping livid?